GPU runtime error

Forum|Forum|9 months ago
June 26, 2025
1 reply
337 views

Hello, when i try to select a preset on cameraraw it shows me a runtime error on my GPU, i already updated my drivers and photoshop and even tried to use other GPU on my PC, nothing worked

Windows

A

Aleke

Community Manager

Hi @Marisa36568709xqh8, welcome to the community!

Sorry to hear you're running into this issue with Camera Raw. When you have a moment, could you share your System Info with us? You can find it in Photoshop by going to Help, then selecting System Info. Just copy the details into a text file and attach it to your reply, or feel free to share it through Google Drive, WeTransfer, or any file-sharing service you prefer.

Thanks so much!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*