Just started having a similar problem with update 24.5
Using Scrubby Zoom , or using the Hand tool to scroll around canvas can be "sticky". I had to click again to stop it.
The problem isn't consistent. It happens randomly. It doesn't matter if I'm using these tools, or using their temporary keyboard shortcuts (holding Ctrl+Space or Space while mouse dragging). It also happens whether I'm using the mouse or a Wacom pen.

Very frustrating.

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H

Holger24347452umic

Participant

the same bug here too, cant work anymore ...

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D Fosse

Community Expert

Happens here too. This looks like a bona fide bug to me.

The thing is, it needs about a half second to let go. If you work fast (which is how this tends to be used), it sticks. If you slow down and let up for a brief moment, it unsticks and works correctly.

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S

Sotoshop

Inspiring

I also experienced this after the last update, I also experienced this before, but when using PS Beta, now after updating to the latest version, apparently this problem appears, is this a bug from the latest version, very annoying, I almost always use the pen tool to edit.

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xxCounterpoinTxxAuthor

Inspiring

Hi CoryShubert,

Thanks for your reply. Both of these are checked...

The problem seems to have mysteriously dissapeared today and I'm still on 24.4.1.

I'm getting back to work!

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xxCounterpoinTxxAuthor

Inspiring

Nope,

It's doing it again today. Yesterday not at all.

Now it's doing it again.

Lots of things are "sticky" when dragging around the image. Not just when using the pen tool. If it was all the time it would be a setting, but it's random.

For example I can flick the image twice and then the third time it sticks to the hand. Letting go of the spacebar and it's still stuck to the hand. I need to click again to release the image from the hand.

This is unbelievably irritating...

This is a bug, it is not resolved.

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xxCounterpoinTxxAuthor

Inspiring

Update...

I just upgraded to an RTX 4090. It seems 4G Decoding and Resizable Bar (BIOS settings) are causing instability issues with my system.

It looks like this might be caused by these as well.

Just noting this down. I have a tremendous amount of work to get through so I don't have time to debug this right now. It's working again today with these off so I thought I would post the info. Back to wkrk!

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CShubert

Community Manager

Hi @xxCounterpoinTxx a couple things to try:

Go to Preferences/Tools and disable flick panning and overscroll - does the issue still occur?

Are you using only a mouse or do you also have a graphics tablet/pen?

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

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C

curtjj8219063

Participant

I have exactly the same problem, and have done for a few weeks. I primarily use a wacom intuos pro in PS, but I have the same issue when using a mouse. It occurs most noticably when using the hand/pan tool, the zoom tool, and dragging the anchors with the free transform tool.

Couldn't agree more with xxCounterpoinTxx in that it is extremely and immediately irritating, esp when working with clients (remotely).

I don't use flick panning, and I have disabled overscroll after reading this thread but the problem remains, so I have switched it back on.

I've attached my system info.

Hope this can get resolved because I'm developing a nervous twitch.

edit: I also tried it with flick panning on, but no banana.

edit2: the xN (xNormal) plugins I have installed were added a few days ago, weeks after this problem began

edit3: also occurs with the colour picker/eye dropper, and point selection tools

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system_info_PS.txt

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