Have Photography Subscription (Windows 11). Starting this week, Photoshop cc crashes on startup

Embarrassing ….  So I pay every single month and now I have to troubleshoot Abobes connection problems.  My PS does not crash when off line.  Who is going to pay me for my time to fix this issue and reinstall?  Do I get this montes subscription money back because PS failed when I need it?

Reinstall didn’t work, disable GPU composting did nothing 

Lightroom works just fine.

This is why you never never should use apps that depend on and CRASH because of web services.  Subscriptions are only part of the problem, the real problem is that cloud services can chege EVERY SINGLE  DAY, so your app can crash every single day and your are helpless.

There doesn’t seem to be a way to turn off cloud sync permanently since obviously I would never use it.

UNBELIEVABLE …..  When I removed the CC version of Photoshop the CC uninstaller invaded my install base and deleted my precious LEGAL version of Photoshop CS6 without my permission AND reinstall didn’t fix the problem with Photoshop 2026.

Fortunately I still had my original install files and it still installed and updated properly

So, after reinstalling Photoshop, and reinstalling all of my plug-ins, skies, etc. that disappeared in the install, I seem to be fully functional once again. So, I believe the problem was due to the slightly older version of PS that I was using.  Thanks for all of your help as your responses allowed me to determine what the issue was.

System Info:

Adobe Photoshop Version: 26.4.0 20250215.r.171 3bf61d7  x64
Number of Launches: 398
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.26200.9168
System architecture: Intel CPU Family:6, Model:5, Stepping:2, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 2592 MHz
Built-in memory: 32607 MB
Free memory: 20902 MB
Memory available to Photoshop: 25061 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 8.20.0
SAM SDK Version: 11.1.0
ACP.local Status:
 - SDK Version: 5.1.0
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 7.8.10.1
 - Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.6
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.4.0
C2PA library version: adobe_c2pa/0.12.2 c2pa-rs/0.32.5
NGL Version: 1.40.0.10
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Disabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 8.4.0
TextEngine: Unified Text Engine
 ======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny:               0
GPUForce:              0
useGPU:                1
useOpenCL:             1
isGPUCapable:          1
isGPUAllowed:          1
GPUName:               NVIDIA GeForce RTX 2060
GPUVendor:             NVIDIA
NVIDIA GeForce RTX 2060  UNKNOWN, NVIDIA
IsNativeGPUCapable:    1
IsOpenCLGPUCapable:    1
HasSufficientRAM:      1
  GPU accessible RAM:                 5,955 MB
  Required GPU accessible RAM:        1,500 MB
UseGraphicsProcessorChecked:   1
UseOpenCLChecked:              1
Windows remote desktop:  0
Windows available feature level:     12.2
Windows required feature level:      12.0
Windows has required feature level:  1
Display: 1
  Display Bounds: (0, 0) -> (1920, 1080)
  Display scale: 1
  Main Display
  Display Type: SDR
  Display Profile: sRGB IEC61966-2.1
 ------- Sniffer output
[0 ms]
  Launch GPUSnifferThread

[1 ms]
  Start RunAllAPIs

[1 ms]
  C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=88673040 -comment=Photoshop Version: Adobe Photoshop 26.4.0 20250215.r.171 3bf61d7 x64

[1 ms]
  Start GetSnifferResult

[756 ms]
  Start sniffer 2026-08-20 11:35:37
  # Photoshop Version: Adobe Photoshop 26.4.0 20250215.r.171 3bf61d7 x64
  C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=88673040 -comment=Photoshop Version: Adobe Photoshop 26.4.0 20250215.r.171 3bf61d7 x64
  
  {124 ms}
  Start platform native
    # displays:                   1
    Display 0
      Display:                      \\.\DISPLAY1
      Main:                         TRUE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (1,920, 1,080)
      Dimensions:                   (1,920 1,080)
      Display scale:                1
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Attached Device:              (DeviceID name=NVIDIA GeForce RTX 2060 index=0)
    
    # devices:                    1
    Device 0
      Name:                         NVIDIA GeForce RTX 2060
      Preferred:                    TRUE
      Power Envelope:               UNKNOWN
      Attachment:                   UNKNOWN
      # attached displays:          1
        \\.\DISPLAY1
      GPU accessible RAM:                5,955 MB
      VRAM:                              5,955 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                17,095 MB
      API version:                  12.2 (12.2)
      Device version:               12.0 (12.0)
      Vendor name:                  NVIDIA
      Driver date:                  2025-12-30  000000.000000-000
      Driver age:                   8 months
      Driver version:               32.0.15.9174
      Supports UMA:                 UNSUPPORTED
      D3D-ID:                       7957
  End platform native
  {521 ms}
  
  {521 ms}
  Start platform OpenCL
    # displays:                   0
    
    # devices:                    1
    Device 0
      Name:                         NVIDIA GeForce RTX 2060
      Preferred:                    TRUE
      Power Envelope:               DISCRETE
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:                6,442 MB
      VRAM:                              6,442 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  3.0 (OpenCL 3.0 CUDA)
      Device version:               3.0 (OpenCL 3.0 CUDA)
      Vendor name:                  NVIDIA
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      Bandwidth:                    163 GB / s
      Compute score:                1,756.4
      Device name string:           NVIDIA GeForce RTX 2060
      Device vendor string:         NVIDIA Corporation
      Platform name string:         NVIDIA CUDA 
      Platform vendor string:       NVIDIA Corporation
  End platform OpenCL
  {721 ms}
  
  Exit code kExitNormal
  End sniffer 2026-08-20 11:35:37
[kStatusNormal, kExitNormal]

[756 ms]
  Finish RunAllAPIs

[764 ms]
  Finish GetSnifferResult

 ------- Sniffer output
 ======= GPU
License Type: Subscription
Serial number: 90970490387307083177
GUIDBucket: 
Composite Core GPU (comp_core_gpu): on 
Composite Core Threads (MultithreadedCompositing): on 
Composite Core UI (CompositingDocumentTabUI): off 
Composite Core Feature Prefs (CompCoreFeaturePrefs): off 

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2025\
Temporary file path: C:\Users\bhant\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 1.82T, 540.5G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\

Installed components:
   ACE.dll   ACE 2024/11/15-19:08:23   79.c61e7a2   79.c61e7a2
   act_tracing.dll   Copyright (c) 2021 Adobe. All Rights Reserved   1.0.58   
   AdobeLinguistic.dll   Adobe Linguistic Library   1d87f11   
   AdobeOwl.dll   Adobe Owl   5.5.0   
   AdobePDFL.dll   PDFL 2024/11/15-19:08:23   79.bd975a7   79.bd975a7
   AdobePIP.dll   Adobe Product Improvement Program   8.2.0.16   
   AdobeSVGAGM.dll   AdobeSVGAGM   79.6336193   79.6336193
   AdobeXMP.dll   Adobe XMP Core 2024/11/11-19:08:46   79.a1cd12f   79.a1cd12f
   AdobeXMPFiles.dll   Adobe XMP Files 2024/11/11-19:08:46   79.a1cd12f   79.a1cd12f
   AdobeXMPScript.dll   Adobe XMP Script 2024/11/11-19:08:46   79.a1cd12f   79.a1cd12f
   AGM.dll   AGM 2024/11/15-19:08:23   79.c61e7a2   79.c61e7a2
   AID.dll   AID DLL   1.0.0.58   
   AIDE.dll   AIDE 2024/11/13-13:16:23   79.af94bee   79.af94bee
   aifm.dll   AIFM   1.0   23.68434
   AILib.dll   Adobe Illustrator 2024   29.0.0   
   aiport.dll   AIPort   1.0   23.68434
   ARE.dll   ARE 2024/11/15-19:08:23   79.c61e7a2   79.c61e7a2
   AXE8SharedExpat.dll   AXE8SharedExpat 2024/05/17-16:39:40   79.c6ae425   79.c6ae425
   AXEDOMCore.dll   AXEDOMCore 2024/05/17-16:39:40   79.c6ae425   79.c6ae425
   BIB.dll   BIB 2024/11/15-19:08:23   79.c61e7a2   79.c61e7a2
   BIBUtils.dll   BIBUtils 2024/11/15-19:08:23   79.c61e7a2   79.c61e7a2
   CoolType.dll   CoolType 2024/11/15-19:08:23   79.c61e7a2   79.c61e7a2
   CRClient.dll   Adobe Crash Reporter Client DLL   16.7.0.202408221003_c7c60a5   
   DirectML.dll   DirectML Redistributable Library   1.13.1+240111-2204.1.dml-1.13.9b0890f   
   dnssd.dll   Bonjour   3,0,0,2   
   dvaaccelerate.dll   Adobe DVA 2025   25.2.0   
   dvaadameve.dll   Adobe DVA 2025   25.2.0   
   dvaappsupport.dll   Adobe DVA 2025   25.2.0   
   dvaaudiodevice.dll   Adobe DVA 2025   25.2.0   
   dvaaudiotoolkit.dll   Adobe DVA 2025   25.2.0   
   dvacore.dll   Adobe DVA 2025   25.2.0   
   dvacrashhandler.dll   Adobe DVA 2025   25.2.0   
   dvaevefactory.dll   Adobe DVA 2025   25.2.0   
   dvamarshal.dll   Adobe DVA 2025   25.2.0   
   dvamediatypes.dll   Adobe DVA 2025   25.2.0   
   dvametadata.dll   Adobe DVA 2025   25.2.0   
   dvametadataapi.dll   Adobe DVA 2025   25.2.0   
   dvametadataUI.dll   Adobe DVA 2025   25.2.0   
   dvanet.dll   Adobe DVA 2025   25.2.0   
   dvaplayer.dll   Adobe DVA 2025   25.2.0   
   dvascripting.dll   Adobe DVA 2025   25.2.0   
   dvastorage.dll   Adobe DVA 2025   25.2.0   
   dvatemporalxmp.dll   Adobe DVA 2025   25.2.0   
   dvatransport.dll   Adobe DVA 2025   25.2.0   
   dvaui.dll   Adobe DVA 2025   25.2.0   
   dvauxphost.dll   Adobe DVA 2025   25.2.0   
   dvauxpui.dll   Adobe DVA 2025   25.2.0   
   dvavulcansupport.dll   Adobe DVA 2025   25.2.0   
   dvaworkspace.dll   Adobe DVA 2025   25.2.0   
   dynamic-torqnative.dll   Unified Extensibility Platform   uxp-8.1.1-0-d5ce2d1   
   dynamiclink.dll   Adobe DVA 2025   25.2.0   
   ExtendScript.dll   ExtendScript 2022/08/18-12:50:45   82.4   82.4
   filterport.dll   FilterPort   1.1   O
   icucnv74.dll   International Components for Unicode    Build 14.0.1.04ee3a5   
   icuin74.dll   International Components for Unicode    Build 14.0.1.04ee3a5   
   icuuc74.dll   International Components for Unicode    Build 14.0.1.04ee3a5   
   ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2021.6 (r0xbffe3c5b)   
   ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   JP2KLib.dll   JP2KLib 2024/11/13-19:07:24   79.6111b85   79.6111b85
   libcrypto-3-x64.dll   The OpenSSL Toolkit   3.0.14   
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   libssl-3-x64.dll   The OpenSSL Toolkit   3.0.14   
   LogSession.dll   LogSession   8.2.0.16   
   mediacoreif.dll   Adobe DVA 2025   25.2.0   
   Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.17.20240223.4.8f5c79c   
   mkl_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_core.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_sequential.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   MPS.dll   MPS 2024/11/08-19:06:18   79.9f6b795   79.9f6b795
   onnxruntime.dll   Microsoft® Windows® Operating System   1.17.20240223.4.8f5c79c   
   opencv_world452.dll   OpenCV library   4.5.2   
   pdfport.dll   PDFPort 2020/11/19-11:34:27   79.625377   79.625377
   Plugin.dll   Adobe Photoshop 2025   26.4   
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   12.0.0   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   12.0.0.14   
   PSCloud.dll                                                   1.0.0.1   
   PSRes.dll   Adobe Photoshop 2025   26.4   
   PSViews.dll   Adobe Photoshop 2025   26.4   
   ScCore.dll   ScCore 2022/08/18-12:50:45   82.4   82.4
   SVGRE.dll   SVGRE   79.5bf4e2c   79.5bf4e2c
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   VulcanControl.dll   Vulcan Application Control Library   7.2.0.34   
   VulcanMessage5.dll   Vulcan Message Library   7.2.0.34   
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   1.0.1.0   
   Unified Extensibility Platform  uxp-8.1.1-0-d5ce2d1
   UPIC  2.6.0

Required plugins:

   Accented Edges 26.4 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 26.4 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 26.4 - from the file “Filter Gallery.8bf”
   ApplyImageDataFilter NO VERSION - from the file “GigapixelAIApply.8bf”
   Average 26.4 - from the file “Average.8bf”
   Bas Relief 26.4 - from the file “Filter Gallery.8bf”
   BMP 26.4 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 18.5 - from the file “Camera Raw.8bi”
   Camera Raw Filter 18.5 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 26.4 - from the file “Filter Gallery.8bf”
   Charcoal 26.4 - from the file “Filter Gallery.8bf”
   Chrome 26.4 - from the file “Filter Gallery.8bf”
   Cineon 26.4 - from the file “Cineon.8bi”
   Clouds 26.4 - from the file “Clouds.8bf”
   Color Halftone 26.4 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 26.4 - from the file “Filter Gallery.8bf”
   Conté Crayon 26.4 - from the file “Filter Gallery.8bf”
   Craquelure 26.4 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 26.4 - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 26.4 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 26.4 - from the file “Filter Gallery.8bf”
   Crystallize 26.4 - from the file “Standard MultiPlugin.8bf”
   Cutout 26.4 - from the file “Filter Gallery.8bf”
   Dark Strokes 26.4 - from the file “Filter Gallery.8bf”
   De-Interlace 26.4 - from the file “Standard MultiPlugin.8bf”
   Dicom 26.4 - from the file “Dicom.8bi”
   Difference Clouds 26.4 - from the file “Clouds.8bf”
   Diffuse Glow 26.4 - from the file “Filter Gallery.8bf”
   Displace 26.4 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 26.4 - from the file “Filter Gallery.8bf”
   Entropy 26.4 - from the file “statistics.8ba”
   Export Color Lookup Tables 26.4 - from the file “Export3DLUT.8be”
   Extrude 26.4 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 26.4 - from the file “FastCore.8bx”
   Fibers 26.4 - from the file “Standard MultiPlugin.8bf”
   Film Grain 26.4 - from the file “Filter Gallery.8bf”
   Filter Gallery 26.4 - from the file “Filter Gallery.8bf”
   Fresco 26.4 - from the file “Filter Gallery.8bf”
   GatherImageDataFilter NO VERSION - from the file “GigapixelAIGather.8bf”
   Glass 26.4 - from the file “Filter Gallery.8bf”
   Glowing Edges 26.4 - from the file “Filter Gallery.8bf”
   Grain 26.4 - from the file “Filter Gallery.8bf”
   Graphic Pen 26.4 - from the file “Filter Gallery.8bf”
   Halftone Pattern 26.4 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 26.4 - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 26.4 - from the file “HDRMergeUI.8bf”
   HSB/HSL 26.4 - from the file “Standard MultiPlugin.8bf”
   IFF Format 26.4 - from the file “Standard MultiPlugin.8bf”
   Ink Outlines 26.4 - from the file “Filter Gallery.8bf”
   JPEG 2000 26.4 - from the file “JPEG2000.8bi”
   Kurtosis 26.4 - from the file “statistics.8ba”
   Lens Blur 26.4 - from the file “Lens Blur.8bf”
   Lens Correction 26.4 - from the file “Lens Correction.8bf”
   Lens Flare 26.4 - from the file “Standard MultiPlugin.8bf”
   Liquify 26.4 - from the file “Liquify.8bf”
   Matlab Operation 26.4 - from the file “ChannelPort.8bf”
   Maximum 26.4 - from the file “statistics.8ba”
   Mean 26.4 - from the file “statistics.8ba”
   Measurement Core 26.4 - from the file “MeasurementCore.8me”
   Median 26.4 - from the file “statistics.8ba”
   Mezzotint 26.4 - from the file “Standard MultiPlugin.8bf”
   Minimum 26.4 - from the file “statistics.8ba”
   MMXCore Routines 26.4 - from the file “MMXCore.8bx”
   Mosaic Tiles 26.4 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 26.4 - from the file “MultiProcessor Support.8bx”
   Neon Glow 26.4 - from the file “Filter Gallery.8bf”
   Note Paper 26.4 - from the file “Filter Gallery.8bf”
   NTSC Colors 26.4 - from the file “NTSC Colors.8bf”
   Ocean Ripple 26.4 - from the file “Filter Gallery.8bf”
   OpenEXR 26.4 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 26.4 - from the file “Filter Gallery.8bf”
   Palette Knife 26.4 - from the file “Filter Gallery.8bf”
   Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
   Patchwork 26.4 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 26.4 - from the file “Standard MultiPlugin.8bf”
   PCX 26.4 - from the file “PCX.8bi”
   Photocopy 26.4 - from the file “Filter Gallery.8bf”
   Picture Package Filter 26.4 - from the file “ChannelPort.8bf”
   Pinch 26.4 - from the file “Standard MultiPlugin.8bf”
   Pixar 26.4 - from the file “Pixar.8bi”
   Plaster 26.4 - from the file “Filter Gallery.8bf”
   Plastic Wrap 26.4 - from the file “Filter Gallery.8bf”
   Pointillize 26.4 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 26.4 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 26.4 - from the file “PBM.8bi”
   Poster Edges 26.4 - from the file “Filter Gallery.8bf”
   Radial Blur 26.4 - from the file “Standard MultiPlugin.8bf”
   Radiance 26.4 - from the file “Radiance.8bi”
   Range 26.4 - from the file “statistics.8ba”
   Render Color Lookup Grid 26.4 - from the file “Export3DLUT.8be”
   Reticulation 26.4 - from the file “Filter Gallery.8bf”
   Ripple 26.4 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 26.4 - from the file “Filter Gallery.8bf”
   Save for Web 26.4 - from the file “Save for Web.8be”
   ScriptingSupport 26.4 - from the file “ScriptingSupport.8li”
   Shear 26.4 - from the file “Standard MultiPlugin.8bf”
   Skewness 26.4 - from the file “statistics.8ba”
   Smart Blur 26.4 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 26.4 - from the file “Filter Gallery.8bf”
   Solarize 26.4 - from the file “Solarize.8bf”
   SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
   Spatter 26.4 - from the file “Filter Gallery.8bf”
   Spherize 26.4 - from the file “Standard MultiPlugin.8bf”
   Sponge 26.4 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 26.4 - from the file “Filter Gallery.8bf”
   Stained Glass 26.4 - from the file “Filter Gallery.8bf”
   Stamp 26.4 - from the file “Filter Gallery.8bf”
   Standard Deviation 26.4 - from the file “statistics.8ba”
   Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
   Sumi-e 26.4 - from the file “Filter Gallery.8bf”
   Summation 26.4 - from the file “statistics.8ba”
   Targa 26.4 - from the file “Standard MultiPlugin.8bf”
   Texturizer 26.4 - from the file “Filter Gallery.8bf”
   Tiles 26.4 - from the file “Standard MultiPlugin.8bf”
   Topaz Adjust AI 18.0 - from the file “tltopazadjustaips_x64.8bf”
   Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”
   Topaz Gigapixel AI NO VERSION - from the file “GigapixelAIAutomation.8li”
   Topaz Mask AI 18.0 - from the file “tltopazmaskaips_x64.8bf”
   Topaz Mask AI Automation 10.0 - from the file “MaskAIAutomation.8li”
   Topaz Mask AI Beta Automation 10.0 - from the file “MaskAIAutomationBETA.8li”
   Topaz Photo (Studio) NO VERSION - from the file “TopazPhotoAutomate.8bi”
   Topaz Photo AI NO VERSION - from the file “TopazPhotoAIAutomate.8bi”
   Topaz Sharpen AI 18.0 - from the file “tltopazsharpenaips_x64.8bf”
   Topaz Studio 2 18.0 - from the file “tltopazstudio2ps_x64.8bf”
   Torn Edges 26.4 - from the file “Filter Gallery.8bf”
   Twirl 26.4 - from the file “Standard MultiPlugin.8bf”
   Underpainting 26.4 - from the file “Filter Gallery.8bf”
   Vanishing Point 26.4 - from the file “VanishingPoint.8bf”
   Variance 26.4 - from the file “statistics.8ba”
   Water Paper 26.4 - from the file “Filter Gallery.8bf”
   Watercolor 26.4 - from the file “Filter Gallery.8bf”
   Wave 26.4 - from the file “Standard MultiPlugin.8bf”
   WIA Support 26.4 - from the file “WIASupport.8li”
   Wind 26.4 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 26.4 - from the file “WBMP.8bi”
   ZigZag 26.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

   Topaz Photo AI NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\TopazPhotoAI.8bf”
   Topaz Photo NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\TopazPhoto.8bf”
   TopazPhotoApplyImageDataFilter NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\TopazPhotoApply.8bf”
   TopazPhotoGatherImageDataFilter NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\TopazPhotoGather.8bf”
   TPAIApplyImageDataFilter NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\TopazPhotoAIApply.8bf”
   TPAIGatherImageDataFilter NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\TopazPhotoAIGather.8bf”

Duplicate and Disabled plugins:

   Topaz Photo (Studio) NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\TopazPhotoAutomate.8bi”
   Topaz Photo AI NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\TopazPhotoAIAutomate.8bi”
   Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.8bf”
   Topaz Photo NO VERSION - from the file “TopazPhoto.8bf”
   TopazPhotoApplyImageDataFilter NO VERSION - from the file “TopazPhotoApply.8bf”
   TopazPhotoGatherImageDataFilter NO VERSION - from the file “TopazPhotoGather.8bf”
   TPAIApplyImageDataFilter NO VERSION - from the file “TopazPhotoAIApply.8bf”
   TPAIGatherImageDataFilter NO VERSION - from the file “TopazPhotoAIGather.8bf”

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   Home Screen (Loaded) 10.10.0.75 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-10.10.0\"
   CmdN: 1.33.18
   FMS: 1.19.8
   UAM: 1.40.0
   UAB: 2.18.0-17
   UAB4: 5.235.2
   SAM.js: 10.0.697
   AXT: 1.0.8
   PTF: 0.8.43
      Loaded at: 175 ms - launch time impact: 0 ms
   ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
   CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"
      Loaded at: 6219 ms - launch time impact: 0 ms
   CCX Sharesheet UXP (Prepared) 30.24.0.0 - from the file "Required Folder"
   In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
      Loaded at: 178 ms - launch time impact: 0 ms
   Content Credentials (Loaded) 0.50.0.0 - from the file "Required Folder"
      Loaded at: 5724 ms - launch time impact: 0 ms
   CC Libraries Panel (Prepared) 4.14.50.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\"
   CAPTURE: 2.0.41  STOCK: 4.2.7
   Neural Filters (Prepared) 1.15.0.102 - from the file "Required Folder"
   Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
   Photoshop Adjustments Panel (Loaded) 2.2.8.0 - from the file "Required Folder"
      Loaded at: 4367 ms - launch time impact: 0 ms
   Photoshop UXP Export-As (Prepared) 5.11.5.0 - from the file "Required Folder"
   Photoshop In App Messaging (Loaded) 4.5.0.0 - from the file "Required Folder"
      Loaded at: 6220 ms - launch time impact: 0 ms
   Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
   Share Panel (Prepared) 1.0.9.0 - from the file "Required Folder"
   Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
   Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
   IC popup message (Loaded) 1.0.0.0
      Loaded at: 5805 ms - launch time impact: 0 ms
   Multilayer Protection (Loaded) 1.0.0.0
      Loaded at: 5807 ms - launch time impact: 0 ms
   Discover Panel (Loaded) 2501.115.0.39 - from the file "Required Folder"
      Loaded at: 6221 ms - launch time impact: 0 ms
   Scan time: 0 ms - entries: 31 

Extensions:

   Libraries  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\index.html”
   com.adobe.stock.panel.licensing-embedded  4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\extensions\stock-panel-licensing\index.html”
   com.adobe.capture.extension  2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\extensions\capture\capture.html”
   Export As  4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Export As  4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\manager.html”

Installed TWAIN devices: NONE
 

Version 26.4.0.

Error trace is as follows:

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="16.7.0.202408221003_c7c60a5" clientVersion="16.7.0.202408221003_c7c60a5" applicationName="Adobe Photoshop" applicationVersion="26.4.0" build="20250215.r.171" source="Windows-Client" crashType="n/a">
<time year="2026" month="8" day="20" hour="11" minute="29" second="28" timeoffset="-300" timezone="Eastern Daylight Time" crsessionduration="17"/>
<user guid="3a681777-297d-445f-a8ee-e4b54a5d5145"/>
<system platform="Windows 11 Home" osversion="11.0" osbuild="26200" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="32606" machine="Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz" model="Intel64 Family 6 Model 165 Stepping 2" cpuCount="12" cpuType="8664" cpuFreq="2592 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA GeForce RTX 2060" description="NVIDIA GeForce RTX 2060" driverDate="20251230000000.000000-000" driverVersion="32.0.15.9174" videoModeDescription="1920 x 1080 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_1F15&#38;SUBSYS_8748103C&#38;REV_A1&#92;4&#38;1848D782&#38;0&#38;0008" installedDisplayDrivers="nvldumdx.dll"/>
</gpu>
<crash exception="EXCEPTION_UNKNOWN" exceptionCode="0xe06d7363" instruction="0x00007FF8BA9D187A">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FF8BA9D187A" symbolname="RaiseException"/>
<stackStatement index="1" address="0x00007FF89D3D52C7" symbolname="CxxThrowException"/>
<stackStatement index="2" address="0x00007FF89D304B2F" symbolname="std::_Xbad_function_call"/>
<stackStatement index="3" address="0x00007FF633122467" symbolname="dunamis_http_setSendRequestCallback"/>
<stackStatement index="4" address="0x00007FF633120A13" symbolname="dunamis_http_setSendRequestCallback"/>
<stackStatement index="5" address="0x00007FF8A84CD072" symbolname="InternetCombineUrlW"/>
<stackStatement index="6" address="0x00007FF8A83F5E26" symbolname="unknown"/>
<stackStatement index="7" address="0x00007FF8A841E147" symbolname="InternetSetOptionA"/>
<stackStatement index="8" address="0x00007FF8A844B67D" symbolname="Ordinal116"/>
<stackStatement index="9" address="0x00007FF8A84ED5AC" symbolname="InternetSetOptionW"/>
<stackStatement index="10" address="0x00007FF8BA9EFE01" symbolname="StrCmpNCW"/>
<stackStatement index="11" address="0x00007FF8BD46BBBE" symbolname="RtlTryAcquireSRWLockShared"/>
<stackStatement index="12" address="0x00007FF8BD47084E" symbolname="RtlSetThreadSubProcessTag"/>
<stackStatement index="13" address="0x00007FF8BC45CCB7" symbolname="BaseThreadInitThunk"/>
<stackStatement index="14" address="0x00007FF8BD4CAD6C" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x00007FF8BC390DEB"/>
<register name="RBX" value="0x0000008F2BAFF098"/>
<register name="RCX" value="0x0000000000000000"/>
<register name="RDX" value="0x0000027DCB13CB40"/>
<register name="RSI" value="0x0000000000000001"/>

Tried everything in that article. No luck. Since it works fine offline, it’s not a plugin issue or virus scanner issue. 

Difficult to say without more info, particularly about the computer specs, but one thing would be to check this article and see if it helps in any way.

https://helpx.adobe.com/uk/photoshop/kb/troubleshoot-crash-or-freeze.html

You will probably need to state the version you’re using 
Found in and your computer specs
For the version, check “help” and then “About Photoshop” (You can also check in the CC app or on the CC webpage

 One thing that may be useful you want some help is to copy and paste the “system info” (see screenshot...