having a crazy bug with resizing text

Question

Whenever I resize text, my entire pc crashes completely, I have tried practically every troubleshooting attempt under the sun thanks to copilot. I have narrowed it down to photoshop's text rendering engine. I have deleted font caches, disabled the graphics processor, editing preference, put my preferences to default, changed scratch disks. Moved the file being worked on to a different drive, looked at task manager seeing that it was whatever disk that had the file on it go to 100% whenever it crashes. Sometimes it wont crash, itll freeze. I can see on my 2nd monitor the movements of task manager still active and my live wallpaper still moving. I made another post before this and the person responded once asking for the version then never responded after that so here it is again.
down below is one of the UXPlogs, and my photoshopp info. it can also be downloaded for convienence:

If this doesnt get solved im getting rid of my photoshop subscription.

Sameer K · Answer

Hey, @ashton_9036. Welcome to the Photoshop Community. Thanks for the details. I couldn't find crash reports submitted with the account you've signed in to the community with. If you see a crash dialogue, submit it with your Adobe ID. Check here for more steps: https://adobe.ly/3Wpjx0B

I'll need more information to help you figure this out. Please share the system information from Photoshop Help > System Info > Copy and paste it into a text document > Upload and attach it here.

For now, ensure there are no stale preferences in your Photoshop. Go to the location of the preference folder below and rename it to backup.

Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2025 > Rename > Adobe Photoshop 2025. old), You can restore these preferences later if you need to.(https://adobe.ly/4860qM9)
Restart the computer.

These changes will give a fresh start to Photoshop as a fresh install.

Also, please test and confirm if the issue exists with Photoshop (Beta). You can get Photoshop (beta) from the Creative Cloud > Apps tab > Beta Apps section.

Let me know how it goes.

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

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