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March 20, 2020
Answered

Having trouble with hand tool and marquee tool.

  • March 20, 2020
  • 24 replies
  • 26174 views

The rectengular marquee tool is not selecting the area I want. The selection snaps to a different place instead.

 

I like to use hand tool via space bar but lately, every time I do it, it also snaps to a different place and eventually the preview crashes. I can still save (thank god) but I have to close the file and reopen it to work on it.

 

 

The video demonstrates both of these problems. I don't know whats causing it and how to fix it.

Please help me.

 

I have updated my photoshop cc to the latest version, Adobe Photoshop Version: 21.1.1

This topic has been closed for replies.
Correct answer lambiloon

Hi did you tried to reset preferences of Photoshop and check?

24 replies

davidw81082491
Participant
May 25, 2020

I have the same issue, happens a lot after I've finished a project and start a new one.

 

Also happens with the Lasso Tool

 

Everything up to date, RTX 2070, 16gb, i7.

guidos50720937
Inspiring
May 2, 2020

I'm having the exact same issue, and it happens with the lazo tool aswell, i will try to reset the preferences, because after rsimply restarting the software the problem fix itself however, it keeps happening after a while, preferences have not been touched since years in my Photoshop and this sort of bug always happens after an update, we would like to HAVE a fix, not being told a workaround as it happens pretty much every time with adobe products

 

guidos50720937
Inspiring
May 2, 2020

This also causes the layer stack to lag, i noticed this happens and i check the marquee tool the marquee is also broken, so it looks like input lag of both mouse, keyboard and tablet, that causes photoshop to not understand how to process the inputs

PECourtejoie
Community Expert
Community Expert
May 24, 2020

Hi, is it on a Mac? Pc? which build of your OS?

Is it on Ps 21.1.3?

You said that you noticed it also with mouse and KB? using the arrow keys, for instance?

Could you record a video capture when that happens?

Elías Pérez
Participant
April 13, 2020

Not sure if I should make a new thread or not but I'm having the exact same trouble. It has happened in 3 different PCs (with totally diferent specs) and resetting the preferences doesn't help. I have to restart PS each time. Anyone knows the exact reason of this issue?

Elías Pérez
Participant
April 13, 2020

I think lots of the times it happens is after I merge down a layer, btw.

lambiloon
Community Expert
lambiloonCommunity ExpertCorrect answer
Community Expert
March 20, 2020

Hi did you tried to reset preferences of Photoshop and check?

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
March 20, 2020

That fixed it! Thank you so much!!