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OriginalKillboy
Participating Frequently
April 28, 2024
Question

HDR Merge Preview

  • April 28, 2024
  • 1 reply
  • 600 views

For several versions now in Photoshop/Bridge, when you open photos in the Camera Raw browser/editor, and select several image from the film strip to "Merge to HDR", it opens up the HDR Merge Preview screen like normal, but if you use the Enter key to quickly select the defaulted "Merge..." button, it will then open the normal "Save" dialog but get stuck in a loop when you click on Save.  It will go away and pop up again asking you to save repeatedly, sometimes crashing the program.  I have to hit Save one time, then the next time it pops up hit Cancel in order for it to proceed like normal and take me back to the Camera Raw editor so I can edit the new HDR file.

1 reply

OriginalKillboy
Participating Frequently
May 21, 2025

This is still an issue over a year later.  Relying on the number of upvotes an issue gets is a good way to ignore persistent bugs that are difficult to describe, and therefore difficult to search for.

MassC
Legend
May 21, 2025

Hey @OriginalKillboy

I’m really sorry to hear this is still affecting your experience — I can imagine how frustrating it is to deal with a persistent issue, especially when it’s tough to describe or search for.

 

To help us get a clearer picture and make sure the right teams take a look, could you share a bit more detail about what you're seeing? A screen recording or short video would be incredibly helpful — even something quick and rough is fine.

 

Please also include your system info by going to Help > System Info in Photoshop, copying the contents into a text file, and attaching it here.

Thanks again for your patience, and we’ll do our best to help move this forward

 

^CM

OriginalKillboy
Participating Frequently
May 22, 2025

Hey @CMass 

 

Thank you for looking into this.  Yes I have a screen recording video of the bug here:

 

https://youtu.be/k3WgZVN6G1c

 

Note this happens on multiple windows computers and has been happening for a couple of years now.

 

My system info is attached as well.