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Rudy CH
Inspiring
Mar 14, 2026 8:29 PM UTC
Question

help is not opening from menu

help is not opening from menu

    7 replies

    jane-e
    Community Expert
    Community Expert
    Mar 15, 2026 12:25 AM UTC

    ​@Rudy CH 

    Do you have a second monitor that may be disabled right now?

    Jane

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    Rudy CH
    Rudy CHAuthor
    Inspiring
    Mar 15, 2026 2:18 AM UTC

    no, used to, now I have one huge,…...

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    justlearn
    Community Expert
    Community Expert
    Mar 14, 2026 10:04 PM UTC

    ​@Rudy CH This may sound silly, but, zap the preferences from Photoshop Preferences?
     


    And also, have just restart your computer?

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    m
    Rudy CH
    Rudy CHAuthor
    Inspiring
    Mar 14, 2026 11:48 PM UTC

    Thanks for responding. Yes, I restarted my PC, but Help still isn’t opening. It’s not really a big deal—it’s the first time I’ve tried to use it, only because of that annoying canvas size setup.
    And no I don’t wanna reset my preferences,.  Thank you, I think it’s all a glitch after the update—Adobe is famous for stuff like that.

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    justlearn
    Community Expert
    Community Expert
    Mar 14, 2026 11:51 PM UTC

    ​@Rudy CH there is a setting in the Preferences as well, to show that.. I am not by my computer... I will look at this when I get back 

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