Skip to main content
Rudy CH
Inspiring
March 14, 2026
Question

help is not opening from menu

  • March 14, 2026
  • 2 replies
  • 30 views

help is not opening from menu

    2 replies

    jane-e
    Community Expert
    Community Expert
    March 15, 2026

    @Rudy CH 

    Do you have a second monitor that may be disabled right now?

    Jane

    Rudy CH
    Rudy CHAuthor
    Inspiring
    March 15, 2026

    no, used to, now I have one huge,…...

    creative explorer
    Community Expert
    Community Expert
    March 14, 2026

    @Rudy CH This may sound silly, but, zap the preferences from Photoshop Preferences?
     


    And also, have just restart your computer?

    m
    Rudy CH
    Rudy CHAuthor
    Inspiring
    March 14, 2026

    Thanks for responding. Yes, I restarted my PC, but Help still isn’t opening. It’s not really a big deal—it’s the first time I’ve tried to use it, only because of that annoying canvas size setup.
    And no I don’t wanna reset my preferences,.  Thank you, I think it’s all a glitch after the update—Adobe is famous for stuff like that.

    creative explorer
    Community Expert
    Community Expert
    March 14, 2026

    @Rudy CH there is a setting in the Preferences as well, to show that.. I am not by my computer... I will look at this when I get back 

    m