Skip to main content
S
shiralee.munro
Participant
July 11, 2023
Question

Help needed with Export As function

  • July 11, 2023
  • 1 reply
  • 388 views

Hi there,

 

We frequently upload and export images to our e-commerce website, and we use a specific naming convention for our products, such as "J.1.MJ0565-1," which includes multiple dots.

 

When I attempt to use the Export As function, it duplicates the entire name every time. However, my colleague encounters a different problem (see attached screenshots) where they have to manually copy and paste repeatedly, resulting in inefficiency.

 

We have compared our settings, but we haven't been able to identify the source of the issue. Could you possibly assist us?

 

Thank you!

    This topic has been closed for replies.

    1 reply

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    July 11, 2023

    @shiralee.munro normally periods in file names are a recipe for disaster. Operating Systems (Mac or Windows) read that as a terminator normally found at the end of a file name with the file extension proceeding it. It's a good way to corrupt files.

      S
      shiralee.munroAuthor
      Participant
      July 12, 2023

      @Kevin Stohlmeyer Yes, thank you we're aware, but it doesn't explain why it's working on all of our laptops except his. 

      c.pfaffenbichler
      Community Expert
      c.pfaffenbichlerCommunity Expert
      Community Expert
      July 13, 2023

      What are the Photoshop- and OS-versions on the various computers? 

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices