Help: restore damaged psd file (Could not open "filename.psd" because of a program error)

Forum|Forum|2 months ago
November 20, 2025
3 replies
79 views

My computer crashed while I was working on Photoshop. When it restarted and I tried to open the file, I received this pop up message "Could not open "filename.psd" because of a program error."

I checked the file's previous version but there was none. Please help me.

Windows

AxelMatt

Community Expert

Another try is to check in Gimp, IrfanView or XnView

If this already doesn't work I see no chance to repair your file.

In the future you should save various editing stages as a seperate copies.

That way, you won't lose all your work if something goes wrong.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

Stephen Marsh

Community Expert

You can try another app that reads PSD, some have even had success with the photopea website... Good luck!

J

joy35616410x3mzAuthor

Participant

I tried Photopea - no luck 🥹

AxelMatt

Community Expert

If it's only this file that have issues to open, I think you're out of luck.

You can try to copy this file to Dropbox and share the link here. Perhaps someone has an idea for repair.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

J

joy35616410x3mzAuthor

Participant

Yes, only this file but I'm not allowed to share it. 😔

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