Help: restore damaged psd file (Could not open "filename.psd" because of a program error)

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My computer crashed while I was working on Photoshop. When it restarted and I tried to open the file, I received this pop up message "Could not open "filename.psd" because of a program error."

I checked the file's previous version but there was none. Please help me.

Windows

A

AxelMatt

Community Expert

Another try is to check in Gimp, IrfanView or XnView

If this already doesn't work I see no chance to repair your file.

In the future you should save various editing stages as a seperate copies.

That way, you won't lose all your work if something goes wrong.

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

Stephen Marsh

Community Expert

You can try another app that reads PSD, some have even had success with the photopea website... Good luck!

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J

joy35616410x3mzAuthor

Participant

I tried Photopea - no luck 🥹

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A

AxelMatt

Community Expert

If it's only this file that have issues to open, I think you're out of luck.

You can try to copy this file to Dropbox and share the link here. Perhaps someone has an idea for repair.

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

J

joy35616410x3mzAuthor

Participant

Yes, only this file but I'm not allowed to share it. 😔

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