Hi experts.. how to fix " could not use refine edge brush because of a program error " ?

Hey, @kumononga_19. Welcome to the Photoshop Community. I’ll help you figure this out. Please share a video of the issue and the system info from Photoshop Help > System Info. Copy and paste it into a text document, then upload and attach it here.

Ensure there are no stale preferences in your Photoshop. Go to the location of the preference folder below and rename it to backup.

• Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

• You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe

• Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2026 > Rename > Adobe Photoshop 2026. old), You can restore these preferences later if needed.(https://adobe.ly/4860qM9)

• Restart the computer.

These changes will provide a fresh start to Photoshop, much like a new installation.

Let me know how it goes.

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)