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Simba5FC6
Participant
May 4, 2021
Question

Hi, iPad photoshop keeps crashing and not opening.

  • May 4, 2021
  • 1 reply
  • 1499 views

Hi 

 

could someone help me as photoshop keeps crashing and not opening on my iPad every time I try to open it. I just started using it a couple of days ago and confused to what the issues as there is no message to why it keeps crashing out. I have tried to deplete the app and reinstall it, restarted my iPad and checked the setting to make sure my internet connection is on.

 

thank you!!

This topic has been closed for replies.

1 reply

Mylenium
Mylenium
Legend
May 4, 2021

What version of iPad? What version of iOS? Have you checked your memory usage in the system settings? You may need to free up a bit of space. Have you verified your iCloud and Adobe account settings for the sync to work correctly?

 

Mylenium

S
Simba5FC6Author
Participant
May 4, 2021

Hi thanks for the reply. It's the iPad Air 4th generation & and presume I have the latest iOS as I just recently bought and set up the iPad. 

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
May 4, 2021

Hi @Simba5FC6 

Since your question is about Photoshop for iPad, I have moved this from the Photoshop forum where you posted to PS for Mobile.

~ Jane

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