How can I deactivate Photoshop cs5? my old computer has died.

Forum|Forum|1 year ago
February 21, 2025
1 reply
439 views

Windows

Nancy OShea

Community Expert

Sorry for your loss.

Without access to the device(s) on which Creative Suite apps were previously installed, you're stuck. Given the advanced age of CS, there is no other way to deactivate. And it's impossible to reset activation counts.

MODERN OPTIONS:
==============
Photoshop Elements (3 year license).
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography (12-month plan)
https://www.adobe.com/creativecloud/photography.html

Nancy O'Shea— Product User & Community Expert

Trevor.Dennis

Community Expert

Like you say Nancy. Deactivating is irrelevant as there is no way to reactivate CS5 on a new system.

Nancy OShea

Community Expert

Some CS5 & CS6 customers have had success with OFFLINE activation by generating a response code and then disconnecting from the Internet. But this won't help them if their activation limit is exceeded.

https://helpx.adobe.com/download-install/kb/activation-deactivation-help.html

IMO, Adobe should lay the Creative Suite monster to rest. At this point, it's a bigger hassle than it's worth.

Nancy O'Shea— Product User & Community Expert

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