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February 21, 2025
Question

How can I deactivate Photoshop cs5? my old computer has died.

  • February 21, 2025
  • 1 reply
  • 439 views

How can I deactivate Photoshop cs5? my old computer has died.

1 reply

Nancy OShea
Community Expert
Community Expert
February 21, 2025

Sorry for your loss. 

 

Without access to the device(s) on which Creative Suite apps were previously installed, you're stuck.  Given the advanced age of CS, there is no other way to deactivate.  And it's impossible to reset activation counts.

 

MODERN OPTIONS:
==============
Photoshop Elements (3 year license).
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography (12-month plan)
https://www.adobe.com/creativecloud/photography.html

 

Nancy O'Shea— Product User & Community Expert
Trevor.Dennis
Community Expert
Community Expert
February 22, 2025

Like you say Nancy. Deactivating is irrelevant as there is no way to reactivate CS5 on a new system.

Nancy OShea
Community Expert
Community Expert
February 23, 2025

Some CS5 & CS6 customers have had success with OFFLINE activation by generating a response code and then disconnecting from the Internet.  But this won't help them if their activation limit is exceeded.

https://helpx.adobe.com/download-install/kb/activation-deactivation-help.html

 

IMO, Adobe should lay the Creative Suite monster to rest. At this point, it's a bigger hassle than it's worth.

 

 

Nancy O'Shea— Product User & Community Expert