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Correct answer Pete.Green

Hi Joan and all,

This kind of request(s) is not something we would normally help with here, but instead it would be best to recommend working with local law enforcement officials.

Regards,
Pete

8 replies

joanH
joanH
Inspiring
June 17, 2019

Abambo​, Will you ask legal staff to give us the proper response to all of these same requests. I was told early on to not accept any of these for many reasons. Legally, we place ourselves and others in jeopardy especially if we help the wrong party. Sad stories are difficult to turn down and they are coming in batches. What's up??TriciaLawrence​ Pete Green might have a standard reply for us. Thanks, everyone. JH

Pete.Green
Community Manager
Pete.GreenCommunity ManagerCorrect answer
June 17, 2019

Hi Joan and all,

This kind of request(s) is not something we would normally help with here, but instead it would be best to recommend working with local law enforcement officials.

Regards,
Pete

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    June 17, 2019

    Cheers Pete - that helps.
    Joan, in reality I've never seen any examples of these where Photoshop can help make out a plate that cannot be read without. Our brains are very good at reading with minimal information. So if our eyes and brains can't see it - then chances are there is nothing there to see.

    Dave

    alexist65132900
    alexist65132900
    Participant
    June 17, 2019

    Hi. Was there anyone that helped you in your case? My grandmother was scammed by someone and the mall's CCTV Footage is too blurry we cannot see the license plate.  I have a copy of the video with and I can email to anyone intrested just let me know. Thank you.

    K
    kirkhood-5p1Wwm
    Participant
    May 3, 2019

    sorry to jump into your threat but i need help too!!!

    this scooter knocked my motorbike over then drove off. Without the number plate nothing i can do!

    R
    rakutenj
    Participant
    April 25, 2019

    hi guys, somebody hit and run on our cars in the middle of the night, it been caught by my cameras. unfortunately police is not show their interest on my case. can anyone help to identify the number plate of the small black hatch back car please? or maybe make the woman's face more clearer please if possible? thanks a lot.

    links for the video here:  Hit and run 28/03/2019 - YouTube

    D
    Community Expert
    DaveJCummingsCommunity Expert
    Community Expert
    April 26, 2019

    unfortunately, it’s not going to be likely that the license plate would get deblurred. Same with the woman’s Face

    kristien123
    kristien123
    Participant
    December 20, 2018

    This car hit me and ran away...I couldn't get a clear picture... is it possible at all to decipher any of the numbers on the license plate? If not, is there any resource /program i can use or purchase that you know of?

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    December 20, 2018

    kristien123  you've uploaded the image at such a small size, there would be zero chance of reading the plate even if everything was perfect.  This shows the plate with the pixel grid turned on, so we can see the entire plate is just 2.5 pixels high.

    You need to provide the original full res frame to have any chance at all.  Do you know how to do that?

    kristien123
    kristien123
    Participant
    December 20, 2018

    I'm not sure if that means downloading the picture in a larger size? I just downloaded the photos in their original size from my phone- maybe that will  help? Sorry if the pictures are super large!

    D
    Community Expert
    DaveJCummingsCommunity Expert
    Community Expert
    June 14, 2018

    There's no way to unblur this.  The best option I could think of is if it is a video,  if there's any frames that have a fragment of a letter visible as a reference point,  someone might be able to reconstruct part of the plate number.  It won't be entirely accurate, however,  it might provide you enough information to move forward

    S
    samm86213355Author
    Participating Frequently
    June 15, 2018

    Yes all I need is a fragment of the plate. That can lead me to anything to catch this guy. I will attach the video  right now. And lets see what happens

    Eugenio.NYC
    Eugenio.NYC
    Participating Frequently
    June 13, 2018

    Do you have the original image? anything bigger?

    S
    samm86213355Author
    Participating Frequently
    June 14, 2018

    No unfortunately its not an image its a video. I tried capturing screenshots from it. Tho can I send you rhe original video and u try to work out someth from it ?

    Eugenio.NYC
    Eugenio.NYC
    Participating Frequently
    June 14, 2018

    Yes, please send me the video

    Eugenio

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    June 13, 2018

    Sorry , but there is nothing to deblur.

    Unlike the impression given by fictional TV programmes, to recover image information from an image, there has to be sufficient data to recover. If that is the only image you have then we cannot help.

    Dave

      S
      samm86213355Author
      Participating Frequently
      June 14, 2018

      Hello Dave. Its not  an image its a recorded video from a security camera. I have the video and i tried to get clear images from it and send ot here. Though, can i attach the video here or send it to you amd see if you can recover any number or letter from the liscence plate?

      thank You

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