(Du hast aber einen interessanten Job. Wir machen nicht einmal Kalender mit angezogenen Mädels...) Schau mal bei der Konkurenz nach. Google ist Dein bester Freund.     ... View more

Ich habe exakt das gleiche Problem gerade! Mein Jahresabo endet endet in zwei Tagen. Wollte gerade, rechtzeitig, kündigen bevor es sich verlängert. Mir wird aber trotzdem eine Kündigungsgebühr von 240Euro angezeigt. Wie hast du das Problem lösen können? Der Support ist ja am Wochenende nicht erreichbar und am Montag verlängert sich mein Abo... By @fabio_8448 Den Support am Montag bemühen und erklären, dass wegen eines Fehlers im System die Frühkündigungsgebühr angezeigt wird.  Die Gebühr ist die Hälfte der eventuell noch anfallenden Abokosten. In diesem Fall wären es 480 €. Aus diesem Betrag und dem Monatlichen Obulus lässt sich errechnen, wieviele Monate das System denkt, das Abo müsse noch aktiv sein. Am Besten man Dokumentiert brav alles, dann gibt es mit dem Support auch keine unnötigen Diskussionen. ... View more

Assets are checked before being approved, so this "sexualized content" can only be leftovers from the purge some time ago. ... View more

The asset ID should give you the path to the image. ... View more

The video downloads are historical reasons. Formerly it was much more expensive to download the 4k video than the HD video. The optioon also exists with Premium assets, because high res assets are much more expensive than low res assets.    I agree with you that many contributors simply upscale assets to death. But that is not the correct way to handle this issue.  But you did not understand what @daniellei4510 suggested: instead of downloading, resizing, saving a copy, deleting the original, you could simply download and resize, without saving a copy. Simply overwriting the original. And to do that operation you could even automate this, so that it would work in one rush, without much user interaction.    On a different side, storage is so cheap that the few megabytes should not m,ake an issue anymore. (I know, thge backup time will increase, and that is normally a bigger issue). But there is no need to back-up the originals.   IMHO: choosing the correct size during the download phase will offset the gains, not having to resize the assets. ... View more

Free just means that you do not need to pay to use the assets according to the licensing terms. Free does not mean that the assets are in the public domain, and you are free to use them as you wish. The licence you get with free assets is either a standard one (for pictures and the like) or an enhanced one (for templates, videos and the like). Both licences do not allow you to use them to produce merchandizing... what I read out of your "products to sell". Merchandizing are for example, but not limited to, t-shirts, mugs, posters etc.    You can use the free assets however in a brochure, a website, or the same, as long as you respect the limits of the licence. ... View more

There is no specific setting, and the quality should be equal to the watermarked asset. This lets me think that there is either a user error (please review your workflow, it happens to me too, that I change someting in my workflow, without directly noticing), or there is a bug in the workflow. I would stongly suggest that it is the first, as with a bug the forum would explode. ... View more

Tout reste accessible, aussi le téléchargement à nouveau. Je te conseille néanmoins (même si tu ne résilies pas ton abonnement) d'enregistrer tous les médias et toutes les données associées sur ton réseau. En effet, si le contributeur débranche la prise et supprime ses données, tu ne pourras plus les télécharger. En plus: tu devrais enregistrer la preuve de la licence (copie d'écran !) avec l'image, car il arrive que des hommes d'affaires peu scrupuleux, après avoir mis fin à leur carrière, fassent pression sur les utilisateurs légitimes afin de leur soutirer davantage d'argent. C'est illégal et contraire aux règles, mais cela n'intéresse pas ces personnes. Si tu as les preuves à portée de main, tu peux facilement renverser la situation.    En annulant la souscription on perd quand même les crédits accumulés et non utilisés. Il faudrait donc les utioliser tous avant la fain de l'abonnement! ... View more

@Julian331072003sgd , Contributors have an obligation to mark their creations as generative AI, and content gets refused for being AI and not marked (even sometimes non generative AI content!). And there is an official procedure to report generative AI content that is not marked: https://community.adobe.com/t5/stock-discussions/add-a-way-to-report-an-issue-with-a-stock-image/m-p/13650114#M69646 ... View more

May be template contributors can't set the generative AI flag? ... View more

During the blocking phase, you can't accept missions. You could prepare your assets for that, but you won't be able to upload the mission.   And yes, being blocked, does not mean being erased. Only when they come to a definitive result during their investigation, you will get permanently removed.    It is, however weird that they send out missions to blocked accounts. ... View more

This looks like a solution, but be careful not to block too much... ... View more

If they get rejected for similar, don't bother, we all get that refusal.   If they get rejected for quality or anything else, feel free to post an assets here, and we will have a look into it. Your sales figueres seem to be good, so your pèhotography talent can't be bad. ... View more

No! ... View more

Whatever, I even ignore it... from the. beginning. If you would ask me what it looks like, I'll have no idea. Banners like this are getting blended out, except if they are exceptionally beautiful, like some program startup splash screens. ... View more

You could try to sign into your account, or changing the password, by getting the confirmation code sent to your phone. That would allow your to change your primary mail, and you would be operational again. Your contributor account is connected to your Adobe ID.  ... View more

You're welcome. If you need a refund, post the asset ID here. Someone will help you after that. ... View more

@Peter Grecco,   I agree with you that it is not optimal, and that there could be better results. BTW: relying on the keywords from the contributors is also suboptimal, as for some assets, you may have Paris, Stockholm and Madrid and other towns as keywords included. And for generative AI, this is even worse, as no generative AI is a correct depiction of any town...    For me and my professional needs I have decided that I do not use generative AI (except for my own generative AI, where I control the quality...). And legally, I can't even use it every where, especially not in my industrial applications. Having tuyeres going nowhere does not make your picture representing a reliable product, and the engineer immediatly sees that the asset is fake. Bad for your reputation. ... View more

As the minimum wage in your nation is only at 7 $-something this just prooves that Adobe is not willing to pay for the quality control adequately. By @Haggi Hug With the addition of generative AI, they have added a bunch of inexperienced moderators, just to get assets checked. My feeling is that some of them only did pass through checking, as very obvious errors did not get caught.  That's a shame, because it lowers the value of all contributions. Never the less, I noticed newly an increase of questions about refused assets witch noise and different other errors in. So it may be that the moderation is coming back to normal.    And yes, I would suppose that a majority of the moderation team is located somewhere in a low cost country.    Aber Du irrst Dich, wenn Du meinst, dass mein Land das ist, wo Adobe das Hauptquartier hat.    Based on that [If you post the asset ID here, someone from the Adobe stock team will have a second revbiew of the assets. It's the only way to keep the quality at an acceptable level.] is simply not true.  By @Haggi Hug The second level checking is done by a different team. They take out quite a lot of assets that get reported here. ... View more

@Peter Grecco , Crosschecking with one of my assets: It looks like "similar keywords" are indeed the keywords used by the contributor. This lets one assume that there is some fuzzy logic about the search results. I have, in my asset, just one keyword, where they exchanged that one with a synonym, which let's me think that they use kind of dictionary with synonyms. In addition the keywords get translated into different languages, so I suppose that they are doing also some syntax check to get the results right. I'm not sure about that however, as I run my keywords through a spellchecker (what I do not do always with my posts here... 😉 ) ... View more

Hi Jane,  I have experienced the same difficulties with other stock assets on the iPad. I suppose it is because Illustrator on the iPad is not exactly a full implementation and som (older?) stuff does not work on the iPad. Did you try to load and save the asset on a PC (Mac or Wondows) and then to open in the iPad? ... View more

The AI generated stuff ususally is garbage. You can use this for web but not to print in bigger formats. But even the rl stuff ist getting more and more unreliable! By @Haggi Hug I agree and I can understand your frustration. But I can assure you, that Adobe has a moderation team (probably not located in the USA, or Germany) refusing a lot of the stuff. And many contributors simply do not understand why there stuff is getting rejected.    And you are right, a lot of the generative AI stuff is completly off and you can see the defects even on the thumbnails.    And as a last where we can agree: I don't want to work for the minimum wage neither, even that the minimum wage (and the cost of living!) are much higher in my region.  ... View more

Thanks for your message - indeed a subscription on another email address By @peter_2532 Great to have fount the culprit. Good luck, and thanks for the update. ... View more

@Contributor1 ?   @affectionate_fighter1300 , May I ask from which region (country) you are? ... View more

If it's not obvious if it's a beach or a desert picture, you can use both keywords.  ... View more