I keep getting "Similar Image(s) Already Submitted" even when I haven't submitted similar images or when all of them in the series are rejected. By @MargJohnsonVA We all are getting those refusals. Adobe checks all new submissions against the whole database and rejects (in our eyes) too agressively assets that are similar, but completly unrelated, like a picture of a mountain, a portrait of a person, or similar. ... View more

So if it is a generative AI asset, why would you like to submit a property release?  ... View more

  By @muhammad_7751 Where did that picture emerge? ... View more

They are an immensely profitable company well suited to take the hit of a lawsuit or two, bide their time if they get cancelled for something, or blast full force and take over the visual AI industry.  By @Dave28161132d2ux    I once had a seminar, where one of our lawyers gave us an overview of the legal situation of websites and corporate property. One of his remarks that sticked was: "Before we sue someone, we check if he has money. Without money, there is no incentive to sue them.". In other words: a wealthy company with a lot of cash and operations around the world is much more susepticle to get hit by a lawsuit than a poor company operating only in one small corner of the world.    And in many situations, companies can be hit with high penalties of a percentage of their world wide turnover. ... View more

You're welcome. ... View more

What watercolour effect? If you submit a photo, you simply should not use any filter effect. That will be considered as a quality issue. ... View more

My guess is that the group checking accounts is quite limited and checking someones 50 assets is easy, but when it comes to 50k assets, it starts to get work to be done. And I'm not sure, but I doubt that checking accounts is their first priority.   But sure, it's a loss, if it hits you and you are not aware of any offense that you would have done.  ... View more

I'm not sure that you are the oldest here in this forum. 😉   You're welcome. ... View more

@if11762641, Adobe is vetting each asset before they get added to the database. However, some moderators are doing a poor job, especially when it comes to generative AI.  ... View more

@Schrepel, As said on a different thread, there is a lot that can go wrong on a user's computer. If you have checked the Adobe system status https://status.adobe.com/ and there is no issue noted, it is unprobable that it is a wide spread issue at the Adobe side. It may still be a configuration issue of your account. But that can only be detected and fixed by Adobe customer service.   There are a lot of possibilities to misconfigure your firewall, or your browser, or your virus checker to throttle downloads from a certain site. Please note that Adobe uses a multitude of third party network services to assure a world-wide fast service, including AWS. https://helpx.adobe.com/enterprise/kb/network-endpoints.html ... View more

By the time most of us have posted here, we've usually tried the usual suspects (firewalls, caches, VPNs, multiple computers/browsers/etc.), so it gets a little irritating to see posts responding with "well, must be you and not Adobe". By @Schrepel  Sure. But if 60.000.0000 customers work fine, and 10 are in trouble, I would guess that the issue is on the side of the 10. There is no doubt, any slow down in sdownloadspeed is problematic, but as an IT guy doing error analysis for nearly my whole life, I can assure you that most of the issues are on the user's side.    The last issue of this kind, that got solved with the help of Adobe, via remote support, was indeed an ill configured firewall. And switching to cell internet did solve the problem.    As always with support, you have highly talented people and you have some very untaletented people, just being able to work their checklist.    OP says that AWS works fine, but Adobe is using AWS for stock.    At the end of the day, if you are a corporate customer with a 100 seats and you are in trouble, your trouble is different from the single user behind his worksation. But I have had never trouble to get advice from Adobe support. Neither as a private customer with my $10/month photography plan subscription or as a corporate customer with our 5 seat Creative Cloud subscription. And I've experienced both, good support and bad support. I simply can't expect that every agent is at the same level of experience.  ... View more

(And I am not using any related serach terms to these images and I have filters up to the highest safety available) By @Tjunkaya There is from time to time an inappropriate picture that comes up with unrelated serch terms. But there won't be nudes as they have been banned from the system. However there are still assets (including the lady with the drill) that are still part of the database. That may be in connection with some keywords that make those unrelated pictures apear mixed into other, related assets. ... View more

@Riya123 or @Liza5C0C , could you have a look into this.   Pour contacter le service clientèle d'Adobe via le chat, tapper "agent" pour avour un support hummain.   Votre calcul et vos chiffres ne coincident pas. Les frais de termination sont la moité du restant dû. Donc, il me semble bien que vous essayez de terminer une autre souscription. ... View more

@Contributor1  ... View more

If you have licensed the asset, check if you have downloaded it. I always recommend to download and safeguard assets as soon as the are licensed, as the contributor or Adobe can ad any moment for a reason or the other pull that asset from the database. In that case, it can't be redownloaded anymore, even that you are still able to use the licensed item, except if Adobe asks you to cease the use.  ... View more

Si vous avez changé votre suscription vers une souscription moins chère, vous perdez effectivement les crédits accumulés.  ... View more

Your contributor account is linked to your Adobe ID. I have no idea, how one could forget an e-mail address, but OK. Contact Adobe customer care. They may be able to help you. ... View more

Why can't you send a private message? Just click the email icon on the upper right corner of this screen. By @Jill_C It may be a restriction for new users, to avoid spamming. ... View more

Why is it that I am unable to give valid feedback with the AI in adobe? Giving me only options sending me down a blind allay? By @Jayne257480452q2x What are you trying to do? What is the "AI in Adobe"? ... View more

Yes, this is totaly possible with AI.  You should look into Filterpixel AI which automatically detects blurry, out-of-focus and noisy shots and then also look for compositions and expressions, etc. They also have an API in case you want to integrate. I'm surprised that no one knows about it here. By @aayusha4340208 This is a helper program. It may be OK to select the best out of a series of pictures. Not bad, but it's not an analysis of your pictures.    I may one day try it out, however. ... View more

You simply can't upload assets that are less than 4Mpx. That's not a refusal, as it does even not apear in the refusal panel. It's an easy and simple mechanical check, one of the easiest checks that anyone can implement:  ... View more

I have had the same problem over the last month. By @williamh98198509 ...and as it got confirmed: the refusal reason is quality issues. So it's a different issue.  ... View more

You're welcome. ... View more

Indeed, if Adobe believes that their new algorithm is keeping low-quality stuff out of the database, they should actually run it against the existing database ! By @Jill_C There is a lot they could do, like cleaning-up their database of old stuff that did not get displayed somewhere in the last 5 years and that has 0 sales.   But quality refusals are different to the now predominant "similar" refusals. Every image has been taken, so there is no possibility to add something new to the database. ... View more

Just in case there really was a quality issue, I have checked similar pictures of Machu Picchu already posted and there is really nothing wrong with mine. There are many pictures that were clearly passed by mistake, with half of the picture white or someones finger in the frame (!), so I think it's just the new AI verification system. 😞 By @AnitaMiszczyk You can't check similar pictures except if you have access to the high resolution asset. Some iussues can be detected with the small previews, but sharpness, as an example, can't be appreciated with the preview.    And yes, there are bad assets in the database, and some buyers are complaining, and especially since Adobe accepted generative AI, there was a flood of really bad assets.    The similar-image-submited-refusal needs to be a new tool that Adobe has implemented, as it is impossible to check an asset against thousands of other assets in a short time frame. And nobody knows how this tool works, but we all assume that it is ill configured and marks assets as similar that clearly should not be marked. But all reaction from Adobe lets me think that Adobe is quite happy with the performance of that tool.    As for quality rejections, nobody can agree with the argument, that when they accepted bad assets before, they must accept also my (bad, but not as bad) asset. That's simply nonsense. And the moderators have tools at their disposal to check the assets. Adobe creates such tools and incorporates them in their flagship softwares.  ... View more

My point is that when it comes to quality, it's often quite subjective. By @bardhok0D4D Surely not. Quality is measurable.  ... View more

I have one question for you. Do you upload your work? Do other works verifiers, upload their works, or are they not allowed to do so? By @andrzejr86156319 I have know idea if "you" is me, but I can tell you that all participants here are contributors. ... View more

First you should give meaningful subjects to your posts here.    Second: no, there is no way to fix that specific problem, as it is hitting currently everyone. Indeed, it looks as if Adobe has commissioned a new tool that detects similar pictures in their whole database, not only against your portfolio. In our views the tool is ill configured.    You can try to upload a second time, but don't do that consitently. Uploading multiple times refused assets until they get accepted may lead to get banned. ... View more