Accented Edges 25.0 - from the file “Filter Gallery.8bf” Adaptive Wide Angle 25.0 - from the file “Adaptive Wide Angle.8bf” Angled Strokes 25.0 - from the file “Filter Gallery.8bf” Average 25.0 - from the file “Average.8bf” Bas Relief 25.0 - from the file “Filter Gallery.8bf” BMP 25.0 - from the file “Standard MultiPlugin.8bf” Camera Raw 15.5.1 - from the file “Camera Raw.8bi” Camera Raw Filter 15.5.1 - from the file “Camera Raw.8bi” Chalk && Charcoal 25.0 - from the file “Filter Gallery.8bf” Charcoal 25.0 - from the file “Filter Gallery.8bf” Chrome 25.0 - from the file “Filter Gallery.8bf” Cineon 25.0 - from the file “Cineon.8bi” Clouds 25.0 - from the file “Clouds.8bf” Color Halftone 25.0 - from the file “Standard MultiPlugin.8bf” Colored Pencil 25.0 - from the file “Filter Gallery.8bf” Conté Crayon 25.0 - from the file “Filter Gallery.8bf” Craquelure 25.0 - from the file “Filter Gallery.8bf” Crop and Straighten Photos 25.0 - from the file “CropPhotosAuto.8li” Crop and Straighten Photos Filter 25.0 - from the file “Standard MultiPlugin.8bf” Crosshatch 25.0 - from the file “Filter Gallery.8bf” Crystallize 25.0 - from the file “Standard MultiPlugin.8bf” Cutout 25.0 - from the file “Filter Gallery.8bf” Dark Strokes 25.0 - from the file “Filter Gallery.8bf” De-Interlace 25.0 - from the file “Standard MultiPlugin.8bf” Dicom 25.0 - from the file “Dicom.8bi” Difference Clouds 25.0 - from the file “Clouds.8bf” Diffuse Glow 25.0 - from the file “Filter Gallery.8bf” Displace 25.0 - from the file “Standard MultiPlugin.8bf” Dry Brush 25.0 - from the file “Filter Gallery.8bf” Entropy 25.0 - from the file “statistics.8ba” Export Color Lookup Tables 25.0 - from the file “Export3DLUT.8be” Extrude 25.0 - from the file “Standard MultiPlugin.8bf” FastCore Routines 25.0 - from the file “FastCore.8bx” Fibers 25.0 - from the file “Standard MultiPlugin.8bf” Film Grain 25.0 - from the file “Filter Gallery.8bf” Filter Gallery 25.0 - from the file “Filter Gallery.8bf” Fresco 25.0 - from the file “Filter Gallery.8bf” Glass 25.0 - from the file “Filter Gallery.8bf” Glowing Edges 25.0 - from the file “Filter Gallery.8bf” Grain 25.0 - from the file “Filter Gallery.8bf” Graphic Pen 25.0 - from the file “Filter Gallery.8bf” Halftone Pattern 25.0 - from the file “Filter Gallery.8bf” Halide Bottlenecks 25.0 - from the file “HalideBottlenecks.8bx” HDRMergeUI 25.0 - from the file “HDRMergeUI.8bf” HSB/HSL 25.0 - from the file “Standard MultiPlugin.8bf” IFF Format 25.0 - from the file “Standard MultiPlugin.8bf” Ink Outlines 25.0 - from the file “Filter Gallery.8bf” JPEG 2000 25.0 - from the file “JPEG2000.8bi” Kurtosis 25.0 - from the file “statistics.8ba” Lens Blur 25.0 - from the file “Lens Blur.8bf” Lens Correction 25.0 - from the file “Lens Correction.8bf” Lens Flare 25.0 - from the file “Standard MultiPlugin.8bf” Liquify 25.0 - from the file “Liquify.8bf” Matlab Operation 25.0 - from the file “ChannelPort.8bf” Maximum 25.0 - from the file “statistics.8ba” Mean 25.0 - from the file “statistics.8ba” Measurement Core 25.0 - from the file “MeasurementCore.8me” Median 25.0 - from the file “statistics.8ba” Mezzotint 25.0 - from the file “Standard MultiPlugin.8bf” Minimum 25.0 - from the file “statistics.8ba” MMXCore Routines 25.0 - from the file “MMXCore.8bx” Mosaic Tiles 25.0 - from the file “Filter Gallery.8bf” Multiprocessor Support 25.0 - from the file “MultiProcessor Support.8bx” Neon Glow 25.0 - from the file “Filter Gallery.8bf” Note Paper 25.0 - from the file “Filter Gallery.8bf” NTSC Colors 25.0 - from the file “NTSC Colors.8bf” Ocean Ripple 25.0 - from the file “Filter Gallery.8bf” OpenEXR 25.0 - from the file “Standard MultiPlugin.8bf” Paint Daubs 25.0 - from the file “Filter Gallery.8bf” Palette Knife 25.0 - from the file “Filter Gallery.8bf” Patchwork 25.0 - from the file “Filter Gallery.8bf” Paths to Illustrator 25.0 - from the file “Standard MultiPlugin.8bf” PCX 25.0 - from the file “PCX.8bi” Photocopy 25.0 - from the file “Filter Gallery.8bf” Picture Package Filter 25.0 - from the file “ChannelPort.8bf” Pinch 25.0 - from the file “Standard MultiPlugin.8bf” Pixar 25.0 - from the file “Pixar.8bi” Plaster 25.0 - from the file “Filter Gallery.8bf” Plastic Wrap 25.0 - from the file “Filter Gallery.8bf” Pointillize 25.0 - from the file “Standard MultiPlugin.8bf” Polar Coordinates 25.0 - from the file “Standard MultiPlugin.8bf” Portable Bit Map 25.0 - from the file “PBM.8bi” Poster Edges 25.0 - from the file “Filter Gallery.8bf” Radial Blur 25.0 - from the file “Standard MultiPlugin.8bf” Radiance 25.0 - from the file “Radiance.8bi” Range 25.0 - from the file “statistics.8ba” Render Color Lookup Grid 25.0 - from the file “Export3DLUT.8be” Reticulation 25.0 - from the file “Filter Gallery.8bf” Ripple 25.0 - from the file “Standard MultiPlugin.8bf” Rough Pastels 25.0 - from the file “Filter Gallery.8bf” Save for Web 25.0 - from the file “Save for Web.8be” ScriptingSupport 25.0 - from the file “ScriptingSupport.8li” Shear 25.0 - from the file “Standard MultiPlugin.8bf” Skewness 25.0 - from the file “statistics.8ba” Smart Blur 25.0 - from the file “Standard MultiPlugin.8bf” Smudge Stick 25.0 - from the file “Filter Gallery.8bf” Solarize 25.0 - from the file “Solarize.8bf” SP Substance Suite NO VERSION - from the file “MaterialSuite.8li” Spatter 25.0 - from the file “Filter Gallery.8bf” Spherize 25.0 - from the file “Standard MultiPlugin.8bf” Sponge 25.0 - from the file “Filter Gallery.8bf” Sprayed Strokes 25.0 - from the file “Filter Gallery.8bf” Stained Glass 25.0 - from the file “Filter Gallery.8bf” Stamp 25.0 - from the file “Filter Gallery.8bf” Standard Deviation 25.0 - from the file “statistics.8ba” Substance NO VERSION - from the file “MaterialFilter.8bf” Sumi-e 25.0 - from the file “Filter Gallery.8bf” Summation 25.0 - from the file “statistics.8ba” Targa 25.0 - from the file “Standard MultiPlugin.8bf” Texturizer 25.0 - from the file “Filter Gallery.8bf” Tiles 25.0 - from the file “Standard MultiPlugin.8bf” Torn Edges 25.0 - from the file “Filter Gallery.8bf” Twirl 25.0 - from the file “Standard MultiPlugin.8bf” Underpainting 25.0 - from the file “Filter Gallery.8bf” Vanishing Point 25.0 - from the file “VanishingPoint.8bf” Variance 25.0 - from the file “statistics.8ba” Water Paper 25.0 - from the file “Filter Gallery.8bf” Watercolor 25.0 - from the file “Filter Gallery.8bf” Wave 25.0 - from the file “Standard MultiPlugin.8bf” WIA Support 25.0 - from the file “WIASupport.8li” Wind 25.0 - from the file “Standard MultiPlugin.8bf” Wireless Bitmap 25.0 - from the file “WBMP.8bi” ZigZag 25.0 - from the file “Standard MultiPlugin.8bf”
Optional and third party plugins: NONE
Duplicate and Disabled plugins: NONE
Plugins that failed to load: NONE
Unified Extensibility Platform - Extensions:
Home Screen (Loaded) 7.0.0.37 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.0.0\" CDO: 1.141.0 CmdN: 1.18.32 CDP: 1.165.0 Loaded at: 553 ms - launch time impact: 88 ms ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder" Loaded at: 10641 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder" Content Credentials (Loaded) 0.39.8.0 - from the file "Required Folder" Loaded at: 9902 ms - launch time impact: 0 ms CC Libraries Panel (Prepared) 3.25.28.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\" CAPTURE: 2.0.41 STOCK: 4.1.0 Substance 3D (Loaded) 0.1.6.0 - from the file "Required Folder" Loaded at: 10646 ms - launch time impact: 0 ms Photoshop Adjustments Panel (Loaded) 1.29.26.0 - from the file "Required Folder" Loaded at: 10651 ms - launch time impact: 0 ms Photoshop UXP Export-As (Prepared) 5.8.30.0 - from the file "Required Folder" Photoshop Facepile (Loaded) 1.3.0.0 - from the file "Required Folder" Loaded at: 10656 ms - launch time impact: 0 ms Photoshop In App Messaging (Loaded) 4.3.4.0 - from the file "Required Folder" Loaded at: 10660 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 7573 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 7576 ms - launch time impact: 0 ms Discover Panel (Loaded) 2307.79.0.34 - from the file "Required Folder" Loaded at: 10666 ms - launch time impact: 0 ms Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder" Scan time: 0 ms - entries: 37
Extensions:
Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\index.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\stock-panel-licensing\index.html” com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\capture\capture.html” Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\manager.html”
It all seems to be running off the integrated Intel HD 520 GPU. That GPU is not sufficient for current Photoshop requirements.
In any case, dual GPUs is always a potential conflict. The general advice if you have dual graphics is to disable the integrated GPU. See section 6 & 7 here:
To quote from that link "Even though it supports DirectX 12, the feature level is only 11_1, which can be problematic with newer DirectX 12 titles"
In short your GPU does not meet the requirements to run all the features in the current version of Photoshop which requires Direct X feature level 12 .
But just to be clear, Feature Level is not something you can update with a new driver. That's the physical capabilities of the GPU, what it is actually able to do.
DirectX 12 support means that the GPU supports the DirectX12 APIs (application programming interfaces). But it also has to be capable of executing the required functions, and that's the feature level.
@leigth32639195g77s have you tried updating the driver, also you can check the feature level by going into dxdiag from the run command and checking the display tab
Photoshop requires a GPU with a feature level of 12 or later