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Answered

How do I transfer photoshop from one computer to another

Forum|Forum|12 years ago
October 4, 2013
5 replies
256087 views

I recently purchased a new computer and I need to transfer my photoshop to it from my old computer. Is there a way to do this or do I need to purchase a new one?

Correct answer John Waller

What if the old computer is no longer accessible and the program was terminated on it already.

Contact Adobe Customer Care, explain the situation and get your activation count reset.

http://helpx.adobe.com/contact.html

J

JeileneF

Participant

I want to move my photoshop to another laptop. How can I do that? Need answers ASAP.

A

abbyl76793705

Participant

I'm pretty sure if you go and log in to your Adobe Account, Adobe ID, you should be able to get to your Serial Number/license/key under Plans & Products. If you don't have the disks you can go to Download Adobe Creative Suite 6 applications and download them.

M

MissaW

Participant

I came to this forum and there's some good answers. For me, my circumstance is once my computer crapped itself I started using one I borrowed from a friend. After borrowing it from the friend, I activated my account on an iMac of mine as well as the borrowed laptop. Now I've bought my own laptop and am transferring between the two laptops.

So you log in to your account online. You go to the tab that says "Plans & Products", then click the link that says "Manage Plans." From there go to your "Activated Devices" heading and it will show under it whatever computers it's activated on. Deactivate from the computer you no longer need and then you just download the software onto the new computer and sign in and activate it like you did before.

This works both on iMac and Windows for me.

Computers used: iMac 2011 27", Dell Windows 7 Netbook and HP 2016 Windows 10 laptop.

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pl67441421

Participant

I don't see anything at all under Plans. I DO have three products, and there are two I'd like to transfer. Is there another way to get at the page where I can my activated devices?

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pl67441421

Participant

P.S. I'm trying to move the software from a PC to a Mac. When I try to do the install on the Mac, the install software doesn't recognize the serial number from my PC installation.

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Anonymous

first place to check is your online Adobe account. You will have one if you ever registered the program, or if you purchased it directly from Adobe… Just log in with your Adobe ID and all your serial numbers will be listed there. If you don’t see it, then try registering your product now and see if it appears there. As a last resort, you may be able to retrieve it from the computer itself using a free utility like Belarc Advisor (Windows) or Product Key Finder (Mac) – which will recover and tell you the activation keys for the programs on your system.

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Anonymous

You can do it using this tutorial:

How to copy Photoshop to new computer
It moves Photoshop itself, all the files, presets, brushes etc.

They also have one for Creative Suite in general, worked to move CS5 for me:

How to copy Creative Suite to new computer

Hope this helps!

R

rerifro

Participant

Something like this for Mac?

Thanks

Socrates_in_NJ

Known Participant

rerifro wrote:
Something like this for Mac?
Thanks

Invest in an external drive and set up Time Machine.

John Waller

Community Expert

Which version? Which operating system? Do you have the installation disk or do you need to download it?

You will need your serial number.

You're allowed to activate the software on up to two computers simultaneously.

If you really want to move it then:

On the old computer, launch Photoshop then click Help > Deactivate. You can leave it installed (and reactivate it later) or just uninstall it as usual.

On the new computer, install as usual.