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Participating Frequently
March 15, 2013
Question

How fix "Adobe Photoshop CS6 has stopped working" error in Win7?

  • March 15, 2013
  • 1 reply
  • 73628 views

Hi All,

I’m getting the following error message when ever I try to use Move Tool and the program gets close.

“Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”

Video card driver is updated.

Please see the following error event.

Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045

Faulting module name: aticfx64.dll, version: 8.17.10.1047, time stamp: 0x4cabd6c0

Exception code: 0xc0000005

Fault offset: 0x000000000002f5bf

Faulting process id: 0x15ac

Faulting application start time: 0x01ce2110508d2fb6

Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe

Faulting module path: C:\Windows\system32\aticfx64.dll

Report Id: fe57fe44-8d03-11e2-bd6c-dc0ea14b01df

Please advise what is the problem? and How to sort this out

Your help is highly appreciated.

regards

    This topic has been closed for replies.

    1 reply

    March 15, 2013

    You video driver is crashing.  Faulting module name: aticfx64.dll

    What video card and driver are you using?

    Participating Frequently
    March 15, 2013

    it is installed in my laptop. it is intel(R) HD Graphics built in card. i also installed the same application on my pc and it works fine. how to update the driver?

    March 15, 2013

    Perhaps an onboard Intel 4000 video chip?  By the same application do you mean video card driver?