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Christoph Buecvhe
Participant
Mar 23, 2026 2:16 PM UTC
Answered

How to activate a deactivated student using the cloud console

We have a studet in our school. She createdAdobe cloud data. After the left the school, here Adobe account was deactivated. I saw here account but not as an active one. I shared here data with my Adobe account and was able to download a .zip file. This file contains a couple of .psdc file, but these files can’t be used in Photoshop for example. We want to help the studet to either:

  • Convert the Adopbe Cloud files (.psdc) or
  • Activate here Adobe student account, that she is able to work with the cloud data by here own.
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    davescm
    davescmCorrect answer
    Community Expert
    Mar 23, 2026 2:38 PM UTC

    Duplicate thread - see here : 

    Dave

    1 reply

    davescm
    Community Expert
    davescmCommunity ExpertCorrect answer
    Community Expert
    Mar 23, 2026 2:38 PM UTC

    Duplicate thread - see here : 

    Dave

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