How to activate a deactivated studet using the cloud console

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We have a studet in our school. She createdAdobe cloud data. After the left the school, here Adobe account was deactivated. I saw here account but not as an active one. I shared here data with my Adobe account and was able to download a .zip file. This file contains a couple of .psdc file, but these files can’t be used in Photoshop for example. We want to help the studet to either:

Convert the Adopbe Cloud files (.psdc) or
Activate here Adobe student account, that she is able to work with the cloud data by here own.

Peru Bob

Community Expert

Have you tried opening the psdc files in Photoshop?

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Christoph BuecvheAuthor

Participant

Yes we tried that, but a message will apear, that local exported file can’t be open in Photoshop.
I will attach the message

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Christoph BuecvheAuthor

Participant

What a stupid message, you can export your Adobe Cloud data (local) , but you will never ever be able to work with your data again. In future I will tell the students not to trust the Adobe priciple with the cloud data of Adobe. And when the Adobe account is deactivated everything is lost, as outcome or result.

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