How to activate a deactivated studet using the cloud console

Forum|Forum|26 days ago
March 23, 2026
1 reply
57 views

We have a studet in our school. She createdAdobe cloud data. After the left the school, here Adobe account was deactivated. I saw here account but not as an active one. I shared here data with my Adobe account and was able to download a .zip file. This file contains a couple of .psdc file, but these files can’t be used in Photoshop for example. We want to help the studet to either:

Convert the Adopbe Cloud files (.psdc) or
Activate here Adobe student account, that she is able to work with the cloud data by here own.

Peru Bob

Community Expert

Have you tried opening the psdc files in Photoshop?

Christoph BuecvheAuthor

Participant

Yes we tried that, but a message will apear, that local exported file can’t be open in Photoshop.
I will attach the message

creative explorer

Community Expert

@Christoph Buecvhe Try this...This is what I would do first. Create a New document that is roughly the size of that, you may be aware of. Go to File - Place Embedded... Select the file that you can't open.psdc. If it places, you can either double-click the thumbnail to Edit the Contents. Or right-click the new layer and select Edit Contents to access the original layers.

If that doesn't work, I be very surprised if it didn't; you could save the file to your computer. Turn on file extensions are visible in your file explorer (Finder or Windows Explorer). Right-click the file and change the extension from .psdc to .psd. And try opening in Photoshop again and accept the warning dialog if it pops up

m

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