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How to delete Photoshop cache or temporary files

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How do I delete Photoshop cache or temporary files? Photoshop is filling up my C drive. I've changes the cache folder to another drive but I have to deal with the issue now before the other drive is filled up too.

Thank you.

gener7Correct answer

Community Expert

Thanks. That gave me about 62GB of space. I still need to find about 100GB. I know where to find Preimere Cache files, so those are not included in the unaccounted space. I'll need help with Encore, Bridge, and other Adobe Apps cache or temp files.

My 250GB C drive was only 46GB used when I installed Production Preimum, now it's 150GB used.

Well, I can help you on the Bridge Cache.

In Bridge: Edit > Preferences > Cache > Purge Cache should do the trick.

As for the other programs, you must visit their respective forums and ask for help there. Be sure to specify your OS version and program version, it will get an answer much faster since there are Macs as well as Windows based PCs running Adobe products.

Gene

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Ligaya26556598ha6s

Participant

Im having the same problem!

I have used my Drive D as scatch disk. and now it's full. there are even no files saved (seen) in my Drive D. I have tried to delete the temp files are suggested here but there seems no changes at all.

Is it safe to format the D partition?

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D Fosse

Community Expert

If the disk is full, you need to clear out space. It's as simple as that. Or get a new and bigger drive.

Scratch disk has nothing to do with your saved files. Raster image editing moves massive amounts of data while you're working, much more than any RAM you may have installed, and it needs to go somewhere. So it's written to disk. This temporary working data is the scratch disk. If there is no space for Photoshop's scratch files, it can't operate or even open.

All history states for all open documents are written to the scratch file, so it will vastly exceed the nominal file sizes for the images you have open.

For casuual work on smallish files you may get away with, say, 50 GB free space. For more serious work, you'll need 500 GB or more.

Partitioning serves no purpose and is usually counter-productive. It's not recommended.

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maguentert

Known Participant

Yes. Adobe and Creative Cloud fill up the temp folder quickly.

I have a small NVMe drive as C so on a PC I went into SYSTEM Environment / Advanced and moved both temp folders to an "I" drive and named it Ntemp. I also moved the ACR folder to the "I" drive.

Issues created by this -- those new Neural Filters won't download successfully if your temp files aren't on the C drive.

On my desktop I have a shortcut to the NTemp folder.

Next to it on the desktop is a .bat file I created that deletes the Ntemp folder and the ACR folder, and, in the same .bat file recreates the folders if they were deleted as well. Folders won't be deleted if there's stuff in them, i.e. an open file explorer creates a temp file, browser files that are currently open.

To create a .bat file just start a notepad document and type commands. The ones below work nicely. When finished save as delete tmp.bat onto your desktop for regular use.

Remember that when you read the contents of my .bat file -- I moved both temp folders to the I drive named Ntemp.

Through Photoshop preferences I moved ACR folder to the I drive as well.

rd /s /q "I:\NTemp\" This line empties the NTemp folder
mkdir I:\NTemp This line makes a new NTemp folder ONLY if the whole thing was deleted
rd /s /q "I:\ACR\" This line empties the ACR folder
mkdir I:\ACR This line makes a new ACR folder ONLY if the whole thing was deleted.

Type only the stuff on the left return after each line. NOT the This line stuff.

Lastly, if you don't trust or have any questions about this post just create a "test" folder somwhere.

Create a "delete test.bat" file. Adjust the parameters from my .bat file and try it. Just replace the stuff between the " " with the path to your test folder.

Once you get comfortable. Try moving your Google Cache folder to another drive and add it to your bat file to be deleted.

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maguentert

Known Participant

the on the desktop .bat file described continues to work well for me on a W11 PC deleting from my E drive.

I use it to delete TEMPS ACR GoogleCache BridgeCache Firefox cache and again new folders IF the mentioned folders are completely deleted -- using "mkdir E:\temp" etc.

I've since added cleanmgr C: to the end of the .bat file which bring up the Disk Cleanup program where I get to choose to delete either the files on C or select the Clean up system files. Works well.

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vinays43738055

Participant

Hi Everyone,

I'm using genuine Photoshop CC 2021. My problem is Photoshop hanging and working slow on my specific user profile. so how to solve this problem? Please help me

System Configuration

CPU:i9 9th Generation

RAM: 32GB DDR4

HDD: 2TB SSD

Graphics: Nvidia Graphics 11 GB

OS: Windows 10 Pro 64 Bit

Thanks

Vinay

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Mohit Goyal

Community Manager

Hi Vinay,

We're sorry for the slow performance issue. Could you please let us know the exact version of Photoshop you are using now? Also, check out the following article to optimize Photoshop performance: https://helpx.adobe.com/in/photoshop/kb/optimize-photoshop-cc-performance.html

Let us know if that helps.

Thanks,

Mohit

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RobertoBlake

Inspiring

The Purge command is very helpful, your machine can get really bogged down otherwise. I hope everyone will try and share this information as much as possible, because a lot of people really just don't know about it! Now that I think about it, time for a new blog post!

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D

derekw46532274

Participating Frequently

Hey, its famous youtuber and all around good guy RobertoBlake! Thanks for the comment. Fellow Youtuber here, not nearly as famous, but never the less.
I am consistently surprised at just how opaque Adobe software can be. One day you are working and the next, it just throws you an exception and tells you you can't work, no reason why, no way to fix it. Just, screw you, maybe you have a deadline, maybe not, but screw off, I am not working today.

One day, they will make software that is user friendly and intuitive, with helpful hints to fix problems like this. Or someone else will and blow away their market share.

But that day is not today.

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