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Thany2
Known Participant
October 6, 2014
Answered

How to disable the welcome screen?

  • October 6, 2014
  • 30 replies
  • 117782 views

Since the most recent update of Photoshop CC 2014 (being 2014.2.0) every time I start it, a welcome screen appears:

Not very welcoming I must say, but how do I get rid of this?

(and bonus points for the first who can answer why this screen is essentially empty )

    Correct answer J453

    See this document: Troubleshoot Welcome Screen in Photoshop

    Scroll all the way down to the bottom. There's a check box "Don't Show Welcome Screen Again"

    You can relaunch the screen at a later date by selecting Help>Welcome Screen...

    If you are a trial user, there isn't a way to easily disable the Welcome screen.  That's because we hope you'll use it to better learn how Photoshop works during your trial period.  If you do close it manually, it won't appear again until you relaunch.

    30 replies

    Show previous replies
    therry_fx
    therry_fx
    Participant
    October 24, 2014

    I still have this issue. Any update to fix it, liebe Adobe?

    A
    Anonymous
    October 23, 2014

    Launch PS by dropping a file on the app. or 2x clicking a file that PS will open

    A
    Anonymous
    October 27, 2014

    Unfortunately, ever since Creative Cloud, double-clicking a Photoshop file or dropping a file on the Dock icon opens up Photoshop but not the file. Something in the way it now has to phone home at every open I guess.

    e.reed.rogers
    e.reed.rogers
    Inspiring
    October 23, 2014

    Wow Adobe you just keep getting worse and worse. Who exactly are you hiring to write the code Google/Nik?

    My Photoshop cc2014 welcome screen hangs blank for 3 minutes as well. Like others: There is no way what so ever to "X" out of it and (just like your ridiculous subscription model) we are once again held hostage by you. It slows my ultra fast system down to a snails pace.

    Listen Adobe: If we want help we will select "help" at the top of the screen or go online (forget trying to speak to a "live" person). Don't shove these pointless, memory eating,  pop up screens in our  face under the guise of "this is new and improved" because it only "new and annoying"!

    We are professionals that need to get to work because, for us,  time is money (something which completely escapes Adobe). If there is a "novice" user that needs help, let him/her do what we all did (since version 1) before you added this nuisance welcome screen: Put some effort into searching for the answer or use Photoshop Elements.

    At the very minimum write the code so that the welcome screen appears only once upon initial launch and if the user wants to enable it then do so through the top "Help" menu.

    Adobe seems to be subscribing to new mottos: "If it ain't broke, break it" or "if we haven't pissed you off enough yet just wait". Once again Adobe takes away choice from the user. Can you please stop doing things "Bass Ackwards".

    Also "migrate" doesn't migrate my actions (but hey, why should we expect it to? It's the "new" Adobe)

      J
      jason51873
      Participant
      June 15, 2018

      You notice they did not respond to you. Its because they know you are right.

      Adobe has managed to become a monopoly. What this means is that we as the users are now forever at their mercy. There really is nothing we can do about it. They can charge as much as they want, and implement as many worthless "features" as they want and there is not a single thing we can do about it. There is no real competition for Adobe. They are the Microsoft of the design world. One day a company will resists the urge to get bought out by them and actually beat them at their own game. The only light at the end of the tunnel is at the rate that Adobe products are going to crap, it wont be long before they will be easy to beat.

      A
      Anonymous
      October 20, 2014

      hmm good a similar question to ask ,,, but my answer from the comments ,, thanks to adobe community

      D
      DaBroek
      Participant
      October 18, 2014

      I need a solution that does not depend upon opening the program.

      Unfortunately for me, when I start the program, the very last thing my computer does before becoming completely non-responsive is show the blank welcome screen, once that appears my computer is bricked and I have to push and hold the power button and shut it down.

      I saw a thread the last time I had this issue when there was an update on InDesign and the new features "welcome screen" showed up. The solution involved going into the Mac Library and deleting a specific file related to the welcome splash screen but I did not save the info and cannot seem to find the article.

      If anyone has a fix, I would be most grateful.

      As it is, Adobe simply deleted the update and reinstalled the previous version of Photoshop so I can at least use the program but it really isn't a "fix".

      Additionally, the Illustrator program seems to have some "new" features and will most likely do the same thing when I open it.

      Thanks again in advance to anyone who might have a fix.

      P
      pixel-pusher13
      Participant
      October 20, 2014

      I first started Photoshop by holding down CTRL + ALT + SHIFT and hitting "yes" to delete the preferences file. I then had to wait about 5 minutes or more for the welcome screen to load - it sat there blank forever. Try walking away and not touching any other programs for a while. The welcome screen finally loaded in full, I was able to scroll to the bottom and disable the welcome via the checkbox. I restarted Photoshop and it got up and running in seconds.

        S
        Spacecat66
        Inspiring
        October 15, 2014

        Yay! Another CC 2014 problem that completely cripples yet another program in the suite that I depend on for my income!

        I get the blank 'Welcome' screen, and it never populates. There is no button or checkbox or any other way to dismiss it. Disabling my network through settings or by physically pulling my cable doesn't work to resolve the issue either. Is there something I can hold down that bypasses this "feature"?! All I can do is force quit. Thankfully, I've still got CS6 versions of everything installed...

          K
          krystian_as
          Participant
          October 9, 2014

          It loads slowly and gets in the way, but I don't have any option to turn it off. 

          I am not running a trial and I am signed into CC.


          Any ideas?  This is quite annoying.

          K
          krystian_as
          Participant
          October 9, 2014

          EDIT: Found the "do not show" button right at the bottom of the New Features tab as mentioned above.  This is not a good place to put it.  Poor UI Adobe!

            D
            DannyAP
            Participant
            October 6, 2014

            couldn't you guys make the "Do Not Show" not part of the web content of the welcome screen?

            if there's a problem loading the welcome screen then we don't have an option to bypass it. the only way i can get it to work is to disable network access, launch PS and then re-enable network access. it's PITA for a "feature" that i don't even use that makes the rest of the program unusable.

            ...and who the heck labeled the OP as answered when the OP's later posts stated otherwise?@

              davidc1815
              davidc1815
              Legend
              October 6, 2014

              I'm getting this problem too.  The splash screen has changed to this:

              Then the welcome screen appears and there seems to be no way to stop it appearing on each program start.  Photoshop is also terribly slow and jerky.  I have the Photographer subscription and have had no problems at all up to this update.  I tried reinstalling the programme after downloading it afresh and also scrubbing preferences.  Neither solved the welcome screen problem or the awful slowness.  PS CC 2014 is now pretty much unusable.

              Grateful for any ideas.

                J
                J453Correct answer
                Legend
                October 6, 2014

                See this document: Troubleshoot Welcome Screen in Photoshop

                Scroll all the way down to the bottom. There's a check box "Don't Show Welcome Screen Again"

                You can relaunch the screen at a later date by selecting Help>Welcome Screen...

                If you are a trial user, there isn't a way to easily disable the Welcome screen.  That's because we hope you'll use it to better learn how Photoshop works during your trial period.  If you do close it manually, it won't appear again until you relaunch.

                  T
                  ttwn
                  Participating Frequently
                  October 6, 2014

                  Thanks, Jeffrey. I assume you mean scroll to the bottom of the welcome screen. If I wait long enough the welcome screen paints. But there is no scroll bar, and there is no check box. The bottom of the screen has a link to CC, Photoshop Help, Forum, Inspire, and Blog.

                    M
                    Adobe Employee
                    Mark VerMurlen
                    Adobe Employee
                    October 6, 2014

                    Are you a trial user or do you have a Creative Cloud membership?  If you are a trial user, there isn't a way to easily disable the Welcome screen.  That's because we hope you'll use it to better learn how Photoshop works during your trial period.  If you do close it manually, it won't appear again until you relaunch.

                    Best regards,

                    Mark VerMurlen

                    Adobe Engineering

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