How to get credits back when generative AI uses them without doing anything?
Adobe Photoshop Version: 27.8.0 20260610.r.13 4081857 x64 (final, Release)
When using generative AI and a image is returned in the new layer i’ll notice absolutely nothing was changed. Not that i didn’t like it, but nothing was changed. if i change the model then something is returned with some changes based off my prompt. Here is the thing though. My credits get subtracted even when no changes were done. I mean pixel for pixel no difference. I report all of them. I also notice a lot more orange notifications popping up saying they can’t do this or that becuase of policy which is a complete false positive as if i run it again it works just fine. But even when it can’t do anything or tells me it was in violation even though it wasn’t, i get credits taken out. When doing images it only happens maybe 5-7 times a month. But when working on videos and the same thing happens thats a lot of credits that get taken back. even with Claude or Codex or ChatGPT they issue credits refunds. so what about Adobe? This last month i saw the censor bug and the phantom bug pop-up a lot and waste a lot of credits but when i talk to support they say sorry. You need to pay for our errors.
Anyone notice this or is there a proper way to request credits. Again, i report them when they happen now.
With that said is their a receipt or ledger that shows every time credits are used and what they were used for? I think we need that.
