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RRKing
Inspiring
July 21, 2026
Question

How to get credits back when generative AI uses them without doing anything?

  • July 21, 2026
  • 0 replies
  • 7 views

Adobe Photoshop Version: 27.8.0 20260610.r.13 4081857  x64 (final, Release)

When using generative AI and a image is returned in the new layer i’ll notice absolutely nothing was changed.  Not that i didn’t like it, but nothing was changed.  if i change the model then something is returned with some changes based off my prompt.  Here is the thing though.  My credits get subtracted even when no changes were done.  I mean pixel for pixel no difference.  I report all of them.  I also notice a lot more orange notifications popping up saying they can’t do this or that becuase of policy which is a complete false positive as if i run it again it works just fine.  But even when it can’t do anything or tells me it was in violation even though it wasn’t, i get credits taken out.  When doing images it only happens maybe 5-7 times a month.  But when working on videos and the same thing happens thats a lot of credits that get taken back.  even with Claude or Codex or ChatGPT they issue credits refunds.  so what about Adobe?  This last month i saw the censor bug and the phantom bug pop-up a lot and waste a lot of credits but when i talk to support they say sorry.  You need to pay for our errors. 

Anyone notice this or is there a proper way to request credits.  Again, i report them when they happen now.  

With that said is their a receipt or ledger that shows every time credits are used and what they were used for?  I think we need that.