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tangerine peach
Participant
June 7, 2022
Answered

How To Reset Preferences If I Have The Legacy Version?

  • June 7, 2022
  • 2 replies
  • 3223 views

Hey, so for the past week my Photoshop is having some kind of error in which I can't use some tools (and it's bugging me a lot). I was told to reset my Photoshop Preferences by clicking the "Reset Preferences on Quit" option, but there's no option for that on my version (it's v 13.0 x64 btw).

 

And if you're asking, yes, I've also tried the Shift+Ctrl+Alt or Alt+Shift+Ctrl key thing while running the program, but nothing came out. Can anyone please help me? Thank you so much.

This topic has been closed for replies.
Correct answer davescm

Hi

Pressing Ctrl+Alt+Shift whilst starting the application should give you a dialogue to delete the settings file.

 

If you can't get that to work, go to C: > Users > [username] > AppData > Roaming > Adobe > Adobe Photoshop CS6 and delete the Adobe Photoshop CS6 Settings folder.  Alternatively, you can move the folder to another location if you want to retain the ability to restore it.

 

Dave

 

2 replies

davescm
Community Expert
davescmCommunity ExpertCorrect answer
Community Expert
June 7, 2022

Hi

Pressing Ctrl+Alt+Shift whilst starting the application should give you a dialogue to delete the settings file.

 

If you can't get that to work, go to C: > Users > [username] > AppData > Roaming > Adobe > Adobe Photoshop CS6 and delete the Adobe Photoshop CS6 Settings folder.  Alternatively, you can move the folder to another location if you want to retain the ability to restore it.

 

Dave

 

    M
    Matthew37637159vrbd
    Participant
    May 28, 2024

    Had read so many threads on the internet that loead no where. I kept getting a pop up that my preference folder was deleted. This fixed it!!Thank you man

     

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    June 7, 2022

    Hi

    I'm surprised the Ctrl + Alt + Shift didn't work, as far as I remember you need to hold them keys down and keep them down before you launch Photoshop.

    You can also manually delete the preference file from this location.

    Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

    https://helpx.adobe.com/photoshop/using/preferences.html

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