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Participant
October 6, 2023
Question

How to uninstall photoshop remotely if laptop is stolen so that personal photos arent accessed

  • October 6, 2023
  • 3 replies
  • 454 views

How do I uninstall the photoshop app from another computer remotely if the physical device (laptop) is no longer with me? I can deactive creative cloud from that device, but how do I ensure they cannot open photoshop and view my photos on the cloud? I dont recall having to sign in to photoshop each time I used photoshop on the laptop and I do recall seeing photos without having to sign in anywhere...

Can someone help?

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3 replies

jane-e
Community Expert
Community Expert
October 7, 2023

 

@JadeAllen44  Wrote:

How to uninstall photoshop remotely if laptop is stolen so that personal photos arent accessed

 

 

You are on macOS, so you can erase your laptop remotely if necessary:

https://support.apple.com/en-us/HT204756

 

Jane

Conrad_C
Community Expert
Community Expert
October 6, 2023

You can’t uninstall remotely, but you can revoke the activation remotely. Go to the web page below, find the device in the list that you want to cut off, and click the Deactivate button for it.

https://account.adobe.com/activated-devices

Trevor.Dennis
Community Expert
Community Expert
October 7, 2023

Hey, that's a useful link Conrad, and completely new to me.  I have it bookmarked now, so thanks.

Trevor.Dennis
Community Expert
Community Expert
October 6, 2023

You don't need to.  Install Photoshop on two other devices and sign in, and the older installation will be signed out and stop working.