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Participant
April 20, 2022
Question

HP MPP Pen Not Drawing in PS

  • April 20, 2022
  • 2 replies
  • 1114 views

Hoping this is a really simple/dumb fix..!

I can use my pen in photoshop (e.g. to select items on the toolbar, move the cursor etc) but when I try and use it to draw, nothing happens. I can use the mouse to draw, but when I use the pen, it just drags the cursor and doesn't draw anything.

To add - when I use the pen in Lightroom, it works fine.

What I'm using:

Laptop: HP Spectre x360 convertible/touchscreen laptop

Pen: HP MPP Tilt 2.0 Pen

Photoshop: currently using version 23.3

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2 replies

Participant
April 26, 2022

I am having the same problem. Same computer, same pen, Photoshop 23.3.1. Works in fresco and illustrator but not photoshop.

Participant
April 26, 2022

I fixed it! Go to C:\Users\[yourusername]\AppData\Roaming\Adobe\Adobe Photoshop 2022\Adobe Photoshop 2022 Settings and remove (or delete, i kept mine in a different folder just in case) the file titled PSUserConfig. 

Participant
May 1, 2022

I don't know how you figured this out but you deserve a medal thank you!

Kevin Stohlmeyer
Community Expert
Community Expert
April 20, 2022

Have you checked your settings in Windows Ink?

Participant
April 20, 2022

What kind of settings would I be looking for? All I have is the menu to change the pens shortcut buttons