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melaniekim
Participant
June 4, 2020
Question

Hue/Saturation Crashing Bug

  • June 4, 2020
  • 5 replies
  • 1847 views

I'm working on composites, and every time I try to use the Hue/Saturation feature or change a layer's Smart Filter the entire program freezes up and I have to force quit Photoshop. This is seriously interfering with my workflow. Can anyone help?

    This topic has been closed for replies.

    5 replies

    H
    Holly5DF0
    Participant
    September 14, 2020

    I have this ALL the time it's infuriating. 

    D
    dontcare0
    Participant
    June 25, 2020

    Same issue here, all I need to do is adjust the hue and it's keeps freezing. Tried different source file types, different approaches, selecting, isolating ... freezes every time. Cool bug Adobe. 

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    June 25, 2020

    Have you updated? 

    Hidden the Rulers? 

    … 

    PECourtejoie
    Community Expert
    PECourtejoieCommunity Expert
    Community Expert
    June 17, 2020

    Hello, the fix it there: update to Photoshop 21.2, as this issue is fixed, according to this help document: https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues

    K
    kimshaun
    Participant
    June 23, 2022

    its not fixed! 6/23/22. To expect people to not use adjustments with rulers is absurd. seriously affecting workflow

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    June 24, 2022

    Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):

    https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td-p/11601738?page=1

     

    What is the exact Photoshop version? 

    What have you done for trouble-shooting so far? 

    jerodb75751150
    jerodb75751150
    Participant
    June 13, 2020

    Someone reported this a month ago and they still haven't fixed it

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    June 13, 2020

    In my experience Photoshop updates are usually released in intervals of months rather than weeks. 

    So expecting a fix at this time seems unrealistic to me. 

     

    And as a viable work-around exists I am not sure whether this will even be fixed with the next update; on the other hand it does seem like a particularly … lets say »curious« bug, so I hope it will.  

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    June 4, 2020

    Have you even done a Forum Search before posting? 

     

    Try hiding the Rulers and add your vote here 

    https://feedback.photoshop.com/photoshop_family/topics/photoshop-21-1-3-hue-saturation-dialog-box-bug?utm_source=notification&utm_medium=email&utm_campaign=new_reply&utm_content=reply_button&reply%5Bid%5D=20534976#reply_20534976

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