Skip to main content
Participating Frequently
May 8, 2026
Question

I am having difficulty using any of the generative ai functions. I just get an orange error box that states that it is having trouble getting my results? Is this a known issue - I did a search but could not find something that looks identical.

  • May 8, 2026
  • 1 reply
  • 7 views

The last thing I did was to hit the ‘generate background’ function in the actions panel, I did not try anything complicated and even got the error message when I asked for a white background!

1 reply

Legend
May 8, 2026

Clarify, please, Bob -- the Generate custom background action? Are you taking the default model (Firefly Fill & Expand)? Using the Reference Image function?
It would help to provide a screenshot or video capture of the error in progress.

Larry