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Participant
February 12, 2024
Question

I am running photoshop 2018 on Windows 7 NOT CONNECTED TO THE INTERNET - "trial expired"

  • February 12, 2024
  • 3 replies
  • 926 views

Photoshop CC 2018 Trial

Windows 7 64-bit

not connected to the internet

monitor is Wacom Cintiq 24HD

Creative Cloud subscription

I need this set up because Windows 10 won't support my very expensive Cintiq 24HD.

Photoshop 2018 is the last version of Photoshop that runs on Windows 7.

PHOTOSHOP 18 tells me my "trial has expired." Buttons: "Join Now" and "License this Software"

My Creative Cloud subscription covers my use of Photoshop 2018

I click "License this Software"

Result: Internet Connection Required for Subscriptions

I  connect to the internet and try to log into my Creative Cloud account.

Adobe web site refuses to open because my browser is "out of date". Well, I can't upgrade my browser because I'm still on Windows 7.

So am I supposed to send a perfectly good computer and a very expensive and perfectly functioning monitor to the junkyard because Photoshop 2018 - which I pay to use and works fine on this set up - refuses to license itself?

 

 

3 replies

aa12244371
Participant
May 3, 2025

I am having the same exact issue. Any luck resolving it? Thank you in advance

 

Jeff Arola
Community Expert
Community Expert
February 13, 2024

Did you try signing out and in with the Adobe Creative Cloud Application?

 

If you open the Start menu you should see it under All Programs>Adobe>Adobe Creative Cloud

Jeff Arola
Community Expert
Community Expert
February 12, 2024

Is your Windows 7 up to date including having Service Pack 1?

 

I just tried our Windows 7 x64 test machine and it still Signs In and runs Photoshop 2020 (ps ver 21)

Alice5FD6Author
Participant
February 12, 2024
I have no problem with running Photoshop. But it won't run because it says
the "trial has expired". My browsers are all "too old" for Adobe Creative
Cloud to let me sign into my account on this computer.

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Alice Gebura