Participant

Question

I can't copy and paste objects from illustrator to photoshop

I want to copy objects from illustrator and paste them to photoshop in pixels.

When I press ctrl+V on photoshop, it shows the error pop-up message 'this is not a valid portable document file (PDF). It cannot be opened'.

There no problem 3-4 days ago.

How can I handle this problem?

This topic has been closed for replies.

Community Expert

Hello, please remember to state the exact versions of the applications you use, to help others troubleshoot your problems!

Participant

illustrator and photoshop both CC 2018

I realized that I didn't state the versions of them right after posting this question but I couldn't find how to edit it...

Community Expert

Still, does the bug occur in the previous Korean versions CC2017 ? Or also from Kr Ai to En Ps, or En Ai to KR Ps?

If you can pinpoint which program has a bug, report it either on https://feedback.photoshop.com or https://illustrator.uservoice.com

Community Expert

Possible work-arounds:

Save pdf-compatible ai files and place them (File > Place).

Export the file as psd from Illustrator.

What are illustrator’s »File Handling & Clipboard«-settings?

Participant

thanks for your answer

this is my settings

Community Expert

Sorry, the Clipboard settings do not seem to be the problem, so the issue would seem to lie otherwhere.

Have you done a complete restart?

What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

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