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guillermov50271008
Participant
November 14, 2025
Answered

I can´t install a previous version of Photoshop

  • November 14, 2025
  • 3 replies
  • 115 views

Hello, I can´t install a previous version of Photoshop. When I try it It doesn´t appear de option in the menu.

Can someone help me? Thanks

Correct answer Ged_Traynor

@guillermov50271008 that option is not available from the web platform, which is what you're using

You need to use the Creative Cloud desktop app

3 replies

Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
November 14, 2025

@guillermov50271008 that option is not available from the web platform, which is what you're using

You need to use the Creative Cloud desktop app

guillermov50271008
Participant
November 19, 2025

Thank you @Ged_Traynor , but when I try to to open the Creative Cloud desktop app, It appears a message saying that i don´t have internet conexion, but it isnot true, becouse I have internet conexion. Do you know what is happening? Thanks

 

 

guillermov50271008
Participant
November 14, 2025

I have personal account. Other times I have been able to do it with this account, but now, I can´t

Ged_Traynor
Community Expert
Community Expert
November 14, 2025

@guillermov50271008 are you using a student or teams account by any chance