I can´t install a previous version of Photoshop

Forum|Forum|3 months ago
November 14, 2025
3 replies
115 views

Hello, I can´t install a previous version of Photoshop. When I try it It doesn´t appear de option in the menu.

Can someone help me? Thanks

Windows

Correct answer Ged_Traynor

@guillermov50271008 that option is not available from the web platform, which is what you're using

You need to use the Creative Cloud desktop app

Ged_Traynor

Correct answer

Community Expert

@guillermov50271008 that option is not available from the web platform, which is what you're using

You need to use the Creative Cloud desktop app

guillermov50271008Author

Participant

Thank you @Ged_Traynor , but when I try to to open the Creative Cloud desktop app, It appears a message saying that i don´t have internet conexion, but it isnot true, becouse I have internet conexion. Do you know what is happening? Thanks

guillermov50271008Author

Participant

I have personal account. Other times I have been able to do it with this account, but now, I can´t

Ged_Traynor

Community Expert

@guillermov50271008 are you using a student or teams account by any chance

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