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Participant
September 10, 2026
Question

I can't print. When ever i try to print something photoshop just crashes and disappears.

  • September 10, 2026
  • 5 replies
  • 15 views

I can't print.  When ever i try to print something photoshop just crashes and disappears.

    5 replies

    Participant
    September 10, 2026

    Oh and it’s Windows 11 home edition.

     

    Participant
    September 10, 2026

    I got an error message that i didn’t have permission to open the PRINTERS folder, but it opened and was empty.I am on build 25H2, OS build 26200.9445

    Participant
    September 10, 2026

    I apologize, I made a mistake, it’s actually Photoshop Elements 2026 V 26.3.  I tried both and neither worked.  The applications just disappears off my screen. I’m on Windows 10.

    J E L
    Community Expert
    Community Expert
    September 10, 2026

    Okay, thanks for that extra info. Some other steps to try:

    Run Elements as Administrator (right-click the shortcut → Run as administrator). 

    Clear the Print Spooler (stop the service, delete files in C:\Windows\System32\spool\PRINTERS, restart the service).

    Make sure Windows 10 is on build 22H2 or later and that your GPU drivers are current.

    Are you printing over WiFi?

    J E L
    Community Expert
    Community Expert
    September 10, 2026

    Hi ​@SKIDROW II, try to clear the printer settings in Photoshop by holding down the Spacebar while selecting File > Print. If that doesn’t work, try restoring your preferences. Here’s how to do it: https://helpx.adobe.com/photoshop/desktop/get-started/settings-and-preferences/backup-and-restore-preferences.html. Still not working? Give us more details about your OS, the Photoshop version, and what steps you’ve tried to get printing to work again.