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florina1092
Participant
March 25, 2026
Question

I can't use generative AI with nano banana

  • March 25, 2026
  • 2 replies
  • 51 views

Nu pot genera imagini desi am numar nelimitat de generari insclusiv numar suficient de credite.

    2 replies

    Sameer K
    Community Manager
    Community Manager
    March 27, 2026

    Thanks for adding the details. Is this a custom integration of Nano Banana via Plugins? 

    If yes, it is advised to reach out to the plugin manufacturer. You can use Photoshop’s Generative Fill and use Nano Banana, or other partner models within the Contextual task bar model selector, and let me know how it goes. 

     

    Thanks!
    Sameer K 

    Claire H.
    Community Manager
    Community Manager
    March 25, 2026

    Hi ​@florina1092 , Even if your account shows unlimited generations or available credits, image generation can sometimes fail due to temporary model capacity limits, plan‑specific feature access, or restrictions on certain image models.

    Please try the following:

    1. Sign out and sign back in to your Adobe account
    2. Try generating with a different image model
    3. Reduce the resolution or simplify the prompt

    4. Retry later if you see a timeout or capacity message

    You can also review Adobe’s official troubleshooting steps here: https://adobe.ly/3O16yQX

    If none of these steps work for you, we can continue to troubleshoot. I hope this helps! ^CH

    florina1092
    Participant
    March 26, 2026

    Hi! I did all of that and none of these steps worked :(
    What can I do next? This problem is on windows.