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Oct 5, 2026 11:54 PM UTC
Question

I CAN'T USE PS5 THAT I BOUGHT BECAUSE YOUR SYSTEM SAYS IT'S ATIVATED TOO MANY TIMES!

I own PS 4 & PS 5 - 

I can’t get PS 4 to work photomerge so I tired PS5 

Well the swell guys at adobe, say I can’t use PS5 (THAT I BOUGHT AT FULL RETAIL) because it’s been activated too many times and that I have to go on the old PC and de-acitivate it...Well guess what? I CAN’T THE PC’S ARE LONG GONE!!! NO WAY TO TURN ON A MACHINE THAT’S EITHER BEEN PARTED OUT OUT THROWN AWAY!!!!!! 

I HATE HAVING ACCOUNTS!! I HAD TO CREATE THIS ONE TO ASK THIS STUPID QUESTION!!!
I AM NOT ON SOCIAL MEDIA AND HAVE NO INTEREST IN ANYTHING ADOBE HAS NEW!! I AM NOT PAYING FOR A SUBSCRIPTION TO USE SOMETHING I CAN GET BY WITH AN OLDER VERSION THAT I PAID FOR!!!!

 

How do I get around this to use the software I paid for!?!?!?!?!
 

Thanks 

ARRGHHH I AM SO FRUSTRATED!!!!!

    2 replies

    Oct 14, 2026 1:09 AM UTC

    HOW DO I DELETE THIS F-ING ACCOUNT!!!!!!!!!!!!!!!!!!!!!!!!!!!
    I WILL NEVER BUY ANOTHER ADOBE PRODUCT AGAIN AS LONG AS I FREAKING LIVE!!!!!!!!!!
    THEY CAN EAT IT!!!!

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    justlearn
    Community Expert
    Community Expert
    Oct 14, 2026 6:00 AM UTC

    ​@strong_carefe51 If by Adobe Community account you mean your account on community.adobe.com, that's actually tied to your Adobe ID. There isn't a separate Community-only account to delete. You generally cannot delete the account if you still have active Adobe subscriptions or certain account obligations. But, if you strongly feel you want to delete your Adobe account, Adobe permanently removes your personal information and content from its server. You’ll lose access to Adobe apps and services, files stored in the cloud, your purchase history and invoices, and any account settings and preferences. https://helpx.adobe.com/account/individual/manage-your-account/delete-adobe-account.html

    With regards to PS4 and PS5, back when Adobe still supported these products, Customer Support could often reset activations after verifying ownership. If the original computers are gone, the activations associated with those machines may remain tied to the license. In the past, Adobe could sometimes clear those activations, but because these products are no longer supported, assistance may be unavailable or limited.

    I understand the frustration, but there comes a point where every software product reaches the end of its supported life. Once that happens, Adobe is no longer updating it, fixing bugs, maintaining activation systems, or guaranteeing compatibility with new operating systems and hardware.

    Think of it like a smartphone. My partner still uses an iPhone 7. It still works for basic tasks, but we're now many generations beyond that (iphone 17/iphone 18!). New apps and features increasingly require newer versions of iOS, and Apple no longer provides the same level of support for that device. At some point, you either continue using what still works, upgrade to newer hardware, or find an alternative solution.

    Photoshop CS4 and CS5 are in a similar position. They were released in 2008 and 2010, and support ended years ago. While they may still run on some systems, Adobe is no longer maintaining those products or their activation infrastructure of servers. Expecting full compatibility with modern versions of Windows, macOS, and current hardware is unfortunately unrealistic.

    That doesn't mean you shouldn't be able to use software you purchased. It just means that with products this old, there may come a point where technical limitations, operating system changes, or discontinued services prevent them from working as they once did.

    If money is an issue, have you thought of Affinity Photo (Free), which may be easier to get working than a 15+ year-old version of Photoshop.

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    m