I cant use generative fill and object selection, they said program error

Question

I cant use generative fill, and object selection. It said program error. anyone have same issue?object selectiongenerative fill

Sameer K · Accepted Answer

@Hey+June.I reviewed the account you used to log in, and I found an active subscription.Does this happen with specific images or subjects?You can try using Photoshop Web (https://adobe.ly/3WkhVFm) on an alternate device & internet network to rule out that it is a network issue.Thanks!Sameer K(Type '@' and type my name to mention me when you reply)

Sameer K · Answer

Hey, @Hey June.Welcome to the Photoshop Community. I'll need more information to help you figure this out. Please share the system information from Photoshop Help > System Info. Copy and paste it into a text document, then upload and attach it here.Here is a recent conversation that has steps highlighted that can help you through this: https://adobe.ly/4fTgPKBLet me know how it goes. Thanks!Sameer K(Type '@' and type my name to mention me when you reply)

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