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qjsn_8368
Participating Frequently
May 17, 2025
Question

I have a problem when editing content in Illustrator. Saving it is supposed to update the content in

  • May 17, 2025
  • 7 replies
  • 1200 views

I have a problem when editing content in Illustrator. Saving it is supposed to update the content in Photoshop, but then Photoshop freezes completely. Please provide a solution.

7 replies

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
May 19, 2025

 

quote

if the content is copied from Illustrator.

By @qjsn_8368

 

When content is copied from Illustrator, there are five ways to paste it into Photoshop. Which of the five methods have you tried? 

 

Jane

Q
qjsn_8368Author
Participating Frequently
May 19, 2025

 

Bojan Živković11378569
Community Expert
Bojan Živković11378569Community Expert
Community Expert
May 19, 2025

Can you post here Help > System Info?

Q
qjsn_8368Author
Participating Frequently
May 19, 2025
Adobe Photoshop Version: 26.6.1 20250507.r.7 501e2e4  x64
Number of Launches: 3
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.26100.4061
System architecture: Intel CPU Family:6, Model:5, Stepping:4, AVX2, AVX-512, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3600 MHz
Built-in memory: 48730 MB
Free memory: 31247 MB
Memory available to Photoshop: 37960 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 8.20.0
SAM SDK Version: 12.1.1
ACP.local Status:
 - SDK Version: 5.3.0
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 7.4.0.31
 - Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: v5.0.0-beta.11
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.4.0
C2PA library version: adobe_c2pa/0.14.2 c2pa-rs/0.43.0
NGL Version: 1.40.0.10
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Disabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 8.4.0
TextEngine: Unified Text Engine
 ======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny:               0
GPUForce:              0
useGPU:                0
useOpenCL:             0
isGPUCapable:          1
isGPUAllowed:          1
GPUName:               NVIDIA GeForce GTX 1070
GPUVendor:             NVIDIA
NVIDIA GeForce GTX 1070  NVIDIA_GEFORCE_GTX_1070, NVIDIA
IsNativeGPUCapable:    1
IsOpenCLGPUCapable:    1
HasSufficientRAM:      1
  GPU accessible RAM:                 8,067 MB
  Required GPU accessible RAM:        1,500 MB
UseGraphicsProcessorChecked:   0
UseOpenCLChecked:              1
Windows remote desktop:  0
Windows available feature level:     12.1
Windows required feature level:      12.0
Windows has required feature level:  1
Display: 1
  Display Bounds: (0, 0) -> (1920, 1080)
  Display scale: 1
  Main Display
  Display Type: SDR
  Display Profile: DELL P2722H Color Profile, D6500
Display: 2
  Display Bounds: (1920, 0) -> (3360, 900)
  Display scale: 1
  Display Type: SDR
  Display Profile: sRGB IEC61966-2.1
 ------- Sniffer output
[0 ms]
  Launch GPUSnifferThread
 
[1 ms]
  Start RunAllAPIs
 
[1 ms]
  C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=85460279 -comment=Photoshop Version: Adobe Photoshop 26.6.1 20250507.r.7 501e2e4 x64
 
[2 ms]
  Start GetSnifferResult
 
[701 ms]
  Start sniffer 2025-05-19 22:42:53
  # Photoshop Version: Adobe Photoshop 26.6.1 20250507.r.7 501e2e4 x64
  C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=85460279 -comment=Photoshop Version: Adobe Photoshop 26.6.1 20250507.r.7 501e2e4 x64
  
  {154 ms}
  Start platform native
    # displays:                   2
    Display 0
      Display:                      \\.\DISPLAY1
      Main:                         TRUE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (1,920, 1,080)
      Dimensions:                   (1,920 1,080)
      Display scale:                1
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Attached Device:              (DeviceID name=NVIDIA GeForce GTX 1070 index=0)
    
    Display 1
      Display:                      \\.\DISPLAY2
      Main:                         FALSE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (1,920, 0) -> (3,360, 900)
      Dimensions:                   (1,440 900)
      Display scale:                1
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Attached Device:              (DeviceID name=NVIDIA GeForce GTX 1070 index=0)
    
    # devices:                    1
    Device 0
      Name:                         NVIDIA GeForce GTX 1070
      Preferred:                    TRUE
      Power Envelope:               UNKNOWN
      Attachment:                   UNKNOWN
      # attached displays:          2
        \\.\DISPLAY1
        \\.\DISPLAY2
      GPU accessible RAM:                8,067 MB
      VRAM:                              8,067 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                25,548 MB
      API version:                  12.1 (12.1)
      Device version:               12.0 (12.0)
      Vendor name:                  NVIDIA
      Model:                        NVIDIA_GEFORCE_GTX_1070
      Driver date:                  2025-05-06  000000.000000-000
      Driver age:                   0 months
      Driver version:               32.0.15.7640
      Supports UMA:                 UNSUPPORTED
      D3D-ID:                       7041
  End platform native
  {477 ms}
  
  {477 ms}
  Start platform OpenCL
    # displays:                   0
    
    # devices:                    1
    Device 0
      Name:                         NVIDIA GeForce GTX 1070
      Preferred:                    TRUE
      Power Envelope:               DISCRETE
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:                8,589 MB
      VRAM:                              8,589 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  3.0 (OpenCL 3.0 CUDA)
      Device version:               3.0 (OpenCL 3.0 CUDA)
      Vendor name:                  NVIDIA
      Model:                        NVIDIA_GEFORCE_GTX_1070
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      Bandwidth:                    194 GB / s
      Compute score:                2,582.64
      Device name string:           NVIDIA GeForce GTX 1070
      Device vendor string:         NVIDIA Corporation
      Platform name string:         NVIDIA CUDA 
      Platform vendor string:       NVIDIA Corporation
  End platform OpenCL
  {660 ms}
  
  Exit code kExitNormal
  End sniffer 2025-05-19 22:42:54
[kStatusNormal, kExitNormal]
 
[701 ms]
  Finish RunAllAPIs
 
[705 ms]
  Finish GetSnifferResult
 
 ------- Sniffer output
 ======= GPU
License Type: Subscription
Serial number: 90970413829788617041
GUIDBucket: 
Composite Core GPU (comp_core_gpu): off 
Composite Core Threads (MultithreadedCompositing): on 
Composite Core UI (CompositingDocumentTabUI): off 
Composite Core Feature Prefs (CompCoreFeaturePrefs): off 
 
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2025\
Temporary file path: C:\Users\elwek\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 344.8G, 240.6G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\
 
Installed components:
   ACE.dll   ACE 2025/03/11-13:46:07   79.ffa7413   79.ffa7413
   act_tracing.dll   Copyright (c) 2021 Adobe. All Rights Reserved   1.0.58   
   AdobeLinguistic.dll   Adobe Linguistic Library   1d87f11   
   AdobeOwl.dll   Adobe Owl   5.5.0   
   AdobePDFL.dll   PDFL 2025/03/11-13:46:07   79.3325af6   79.3325af6
   AdobePIP.dll   Adobe Product Improvement Program   8.2.0.16   
   AdobeSVGAGM.dll   AdobeSVGAGM   79.6336193   79.6336193
   AdobeXMP.dll   Adobe XMP Core 2025/03/06-19:12:03   79.9690a87   79.9690a87
   AdobeXMPFiles.dll   Adobe XMP Files 2025/03/06-19:12:03   79.9690a87   79.9690a87
   AdobeXMPScript.dll   Adobe XMP Script 2025/03/06-19:12:03   79.9690a87   79.9690a87
   AGM.dll   AGM 2025/03/11-13:46:07   79.ffa7413   79.ffa7413
   AID.dll   AID DLL   1.0.0.58   
   AIDE.dll   AIDE 2025/03/11-10:42:09   79.0edcdaa   79.0edcdaa
   aifm.dll   AIFM   1.0   23.68434
   AILib.dll   Adobe Illustrator 2024   29.0.0   
   aiport.dll   AIPort   1.0   23.68434
   ARE.dll   ARE 2025/03/11-13:46:07   79.ffa7413   79.ffa7413
   AXE8SharedExpat.dll   AXE8SharedExpat 2025/03/06-19:12:03   79.4abff3a   79.4abff3a
   AXEDOMCore.dll   AXEDOMCore 2025/03/06-19:12:03   79.4abff3a   79.4abff3a
   BIB.dll   BIB 2025/03/11-13:46:07   79.ffa7413   79.ffa7413
   BIBUtils.dll   BIBUtils 2025/03/11-13:46:07   79.ffa7413   79.ffa7413
   CoolType.dll   CoolType 2025/03/11-13:46:07   79.ffa7413   79.ffa7413
   CRClient.dll   Adobe Crash Reporter Client DLL   16.7.0.202408221003_c7c60a5   
   DirectML.dll   DirectML Redistributable Library   1.13.1+240111-2204.1.dml-1.13.9b0890f   
   dnssd.dll   Bonjour   3,0,0,2   
   dvaaccelerate.dll   Adobe DVA 2025   25.2.0   
   dvaadameve.dll   Adobe DVA 2025   25.2.0   
   dvaappsupport.dll   Adobe DVA 2025   25.2.0   
   dvaaudiodevice.dll   Adobe DVA 2025   25.2.0   
   dvaaudiotoolkit.dll   Adobe DVA 2025   25.2.0   
   dvacore.dll   Adobe DVA 2025   25.2.0   
   dvacrashhandler.dll   Adobe DVA 2025   25.2.0   
   dvaevefactory.dll   Adobe DVA 2025   25.2.0   
   dvamarshal.dll   Adobe DVA 2025   25.2.0   
   dvamediatypes.dll   Adobe DVA 2025   25.2.0   
   dvametadata.dll   Adobe DVA 2025   25.2.0   
   dvametadataapi.dll   Adobe DVA 2025   25.2.0   
   dvametadataUI.dll   Adobe DVA 2025   25.2.0   
   dvanet.dll   Adobe DVA 2025   25.2.0   
   dvaplayer.dll   Adobe DVA 2025   25.2.0   
   dvascripting.dll   Adobe DVA 2025   25.2.0   
   dvastorage.dll   Adobe DVA 2025   25.2.0   
   dvatemporalxmp.dll   Adobe DVA 2025   25.2.0   
   dvatransport.dll   Adobe DVA 2025   25.2.0   
   dvaui.dll   Adobe DVA 2025   25.2.0   
   dvauxphost.dll   Adobe DVA 2025   25.2.0   
   dvauxpui.dll   Adobe DVA 2025   25.2.0   
   dvavulcansupport.dll   Adobe DVA 2025   25.2.0   
   dvaworkspace.dll   Adobe DVA 2025   25.2.0   
   dynamic-torqnative.dll   Unified Extensibility Platform   uxp-8.1.4-2   
   dynamiclink.dll   Adobe DVA 2025   25.2.0   
   ExtendScript.dll   ExtendScript 2022/08/18-12:50:45   82.4   82.4
   filterport.dll   FilterPort   1.1   O
   icucnv74.dll   International Components for Unicode    Build 14.0.1.04ee3a5   
   icuin74.dll   International Components for Unicode    Build 14.0.1.04ee3a5   
   icuuc74.dll   International Components for Unicode    Build 14.0.1.04ee3a5   
   ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2021.6 (r0xbffe3c5b)   
   ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   JP2KLib.dll   JP2KLib 2025/03/06-19:12:03   79.6311509   79.6311509
   libcrypto-3-x64.dll   The OpenSSL Toolkit   3.0.14   
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   libssl-3-x64.dll   The OpenSSL Toolkit   3.0.14   
   LogSession.dll   LogSession   8.2.0.16   
   mediacoreif.dll   Adobe DVA 2025   25.2.0   
   Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.17.20240223.4.8f5c79c   
   mkl_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_core.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_sequential.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   MPS.dll   MPS 2025/03/11-13:46:07   79.a22178b   79.a22178b
   onnxruntime.dll   Microsoft® Windows® Operating System   1.17.20240223.4.8f5c79c   
   opencv_world452.dll   OpenCV library   4.5.2   
   pdfport.dll   PDFPort 2020/11/19-11:34:27   79.625377   79.625377
   Plugin.dll   Adobe Photoshop 2025   26.6   
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   12.0.0   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   12.0.0.14   
   PSCloud.dll                                                   1.0.0.1   
   PSRes.dll   Adobe Photoshop 2025   26.6   
   PSViews.dll   Adobe Photoshop 2025   26.6   
   ScCore.dll   ScCore 2022/08/18-12:50:45   82.4   82.4
   SVGRE.dll   SVGRE   79.5724c48   79.5724c48
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   VulcanControl.dll   Vulcan Application Control Library   7.2.0.34   
   VulcanMessage5.dll   Vulcan Message Library   7.2.0.34   
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   1.0.1.0   
   Unified Extensibility Platform  uxp-8.1.4-2
   UPIC  2.6.0
 
 
Required plugins:
 
   Accented Edges 26.6 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 26.6 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 26.6 - from the file “Filter Gallery.8bf”
   Average 26.6 - from the file “Average.8bf”
   Bas Relief 26.6 - from the file “Filter Gallery.8bf”
   BMP 26.6 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 17.3.1 - from the file “Camera Raw.8bi”
   Camera Raw Filter 17.3.1 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 26.6 - from the file “Filter Gallery.8bf”
   Charcoal 26.6 - from the file “Filter Gallery.8bf”
   Chrome 26.6 - from the file “Filter Gallery.8bf”
   Cineon 26.6 - from the file “Cineon.8bi”
   Clouds 26.6 - from the file “Clouds.8bf”
   Color Halftone 26.6 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 26.6 - from the file “Filter Gallery.8bf”
   Conté Crayon 26.6 - from the file “Filter Gallery.8bf”
   Craquelure 26.6 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 26.6 - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 26.6 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 26.6 - from the file “Filter Gallery.8bf”
   Crystallize 26.6 - from the file “Standard MultiPlugin.8bf”
   Cutout 26.6 - from the file “Filter Gallery.8bf”
   Dark Strokes 26.6 - from the file “Filter Gallery.8bf”
   De-Interlace 26.6 - from the file “Standard MultiPlugin.8bf”
   Dicom 26.6 - from the file “Dicom.8bi”
   Difference Clouds 26.6 - from the file “Clouds.8bf”
   Diffuse Glow 26.6 - from the file “Filter Gallery.8bf”
   Displace 26.6 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 26.6 - from the file “Filter Gallery.8bf”
   Entropy 26.6 - from the file “statistics.8ba”
   Export Color Lookup Tables 26.6 - from the file “Export3DLUT.8be”
   Extrude 26.6 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 26.6 - from the file “FastCore.8bx”
   Fibers 26.6 - from the file “Standard MultiPlugin.8bf”
   Film Grain 26.6 - from the file “Filter Gallery.8bf”
   Filter Gallery 26.6 - from the file “Filter Gallery.8bf”
   Fresco 26.6 - from the file “Filter Gallery.8bf”
   Glass 26.6 - from the file “Filter Gallery.8bf”
   Glowing Edges 26.6 - from the file “Filter Gallery.8bf”
   Grain 26.6 - from the file “Filter Gallery.8bf”
   Graphic Pen 26.6 - from the file “Filter Gallery.8bf”
   Halftone Pattern 26.6 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 26.6 - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 26.6 - from the file “HDRMergeUI.8bf”
   HSB/HSL 26.6 - from the file “Standard MultiPlugin.8bf”
   IFF Format 26.6 - from the file “Standard MultiPlugin.8bf”
   Ink Outlines 26.6 - from the file “Filter Gallery.8bf”
   JPEG 2000 26.6 - from the file “JPEG2000.8bi”
   Kurtosis 26.6 - from the file “statistics.8ba”
   Lens Blur 26.6 - from the file “Lens Blur.8bf”
   Lens Correction 26.6 - from the file “Lens Correction.8bf”
   Lens Flare 26.6 - from the file “Standard MultiPlugin.8bf”
   Liquify 26.6 - from the file “Liquify.8bf”
   Matlab Operation 26.6 - from the file “ChannelPort.8bf”
   Maximum 26.6 - from the file “statistics.8ba”
   Mean 26.6 - from the file “statistics.8ba”
   Measurement Core 26.6 - from the file “MeasurementCore.8me”
   Median 26.6 - from the file “statistics.8ba”
   Mezzotint 26.6 - from the file “Standard MultiPlugin.8bf”
   Minimum 26.6 - from the file “statistics.8ba”
   MMXCore Routines 26.6 - from the file “MMXCore.8bx”
   Mosaic Tiles 26.6 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 26.6 - from the file “MultiProcessor Support.8bx”
   Neon Glow 26.6 - from the file “Filter Gallery.8bf”
   Note Paper 26.6 - from the file “Filter Gallery.8bf”
   NTSC Colors 26.6 - from the file “NTSC Colors.8bf”
   Ocean Ripple 26.6 - from the file “Filter Gallery.8bf”
   OpenEXR 26.6 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 26.6 - from the file “Filter Gallery.8bf”
   Palette Knife 26.6 - from the file “Filter Gallery.8bf”
   Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
   Patchwork 26.6 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 26.6 - from the file “Standard MultiPlugin.8bf”
   PCX 26.6 - from the file “PCX.8bi”
   Photocopy 26.6 - from the file “Filter Gallery.8bf”
   Picture Package Filter 26.6 - from the file “ChannelPort.8bf”
   Pinch 26.6 - from the file “Standard MultiPlugin.8bf”
   Pixar 26.6 - from the file “Pixar.8bi”
   Plaster 26.6 - from the file “Filter Gallery.8bf”
   Plastic Wrap 26.6 - from the file “Filter Gallery.8bf”
   Pointillize 26.6 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 26.6 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 26.6 - from the file “PBM.8bi”
   Poster Edges 26.6 - from the file “Filter Gallery.8bf”
   Radial Blur 26.6 - from the file “Standard MultiPlugin.8bf”
   Radiance 26.6 - from the file “Radiance.8bi”
   Range 26.6 - from the file “statistics.8ba”
   Render Color Lookup Grid 26.6 - from the file “Export3DLUT.8be”
   Reticulation 26.6 - from the file “Filter Gallery.8bf”
   Ripple 26.6 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 26.6 - from the file “Filter Gallery.8bf”
   Save for Web 26.6 - from the file “Save for Web.8be”
   ScriptingSupport 26.6 - from the file “ScriptingSupport.8li”
   Shear 26.6 - from the file “Standard MultiPlugin.8bf”
   Skewness 26.6 - from the file “statistics.8ba”
   Smart Blur 26.6 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 26.6 - from the file “Filter Gallery.8bf”
   Solarize 26.6 - from the file “Solarize.8bf”
   SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
   Spatter 26.6 - from the file “Filter Gallery.8bf”
   Spherize 26.6 - from the file “Standard MultiPlugin.8bf”
   Sponge 26.6 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 26.6 - from the file “Filter Gallery.8bf”
   Stained Glass 26.6 - from the file “Filter Gallery.8bf”
   Stamp 26.6 - from the file “Filter Gallery.8bf”
   Standard Deviation 26.6 - from the file “statistics.8ba”
   Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
   Sumi-e 26.6 - from the file “Filter Gallery.8bf”
   Summation 26.6 - from the file “statistics.8ba”
   Targa 26.6 - from the file “Standard MultiPlugin.8bf”
   Texturizer 26.6 - from the file “Filter Gallery.8bf”
   Tiles 26.6 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 26.6 - from the file “Filter Gallery.8bf”
   Twirl 26.6 - from the file “Standard MultiPlugin.8bf”
   Underpainting 26.6 - from the file “Filter Gallery.8bf”
   Vanishing Point 26.6 - from the file “VanishingPoint.8bf”
   Variance 26.6 - from the file “statistics.8ba”
   Water Paper 26.6 - from the file “Filter Gallery.8bf”
   Watercolor 26.6 - from the file “Filter Gallery.8bf”
   Wave 26.6 - from the file “Standard MultiPlugin.8bf”
   WIA Support 26.6 - from the file “WIASupport.8li”
   Wind 26.6 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 26.6 - from the file “WBMP.8bi”
   ZigZag 26.6 - from the file “Standard MultiPlugin.8bf”
 
Optional and third party plugins: NONE
 
 
Duplicate and Disabled plugins: NONE
 
 
Plugins that failed to load: NONE
 
Unified Extensibility Platform - Extensions:
 
   Home Screen (Loaded) 9.0.0.122 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-9.0.0\"
   CmdN: 1.24.7
    UAB: 2.18.0-8
UAB4: npm:@ccac/universal-asset-browser@5.9.0
      Loaded at: 532 ms - launch time impact: 64 ms
   ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
   CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"
      Loaded at: 28262 ms - launch time impact: 0 ms
   CCX Sharesheet UXP (Prepared) 30.24.0.0 - from the file "Required Folder"
   In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
      Loaded at: 554 ms - launch time impact: 0 ms
   Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder"
      Loaded at: 25478 ms - launch time impact: 1 ms
   CC Libraries Panel (Prepared) 4.11.87.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\"
   CAPTURE: 2.0.41  STOCK: 4.2.7
   Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
   Photoshop Adjustments Panel (Loaded) 2.3.4.0 - from the file "Required Folder"
      Loaded at: 28263 ms - launch time impact: 2 ms
   Photoshop UXP Export-As (Prepared) 5.12.1.0 - from the file "Required Folder"
   Photoshop In App Messaging (Loaded) 4.5.10.0 - from the file "Required Folder"
      Loaded at: 28264 ms - launch time impact: 1 ms
   Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
   Share Panel (Prepared) 1.0.12.0 - from the file "Required Folder"
   Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
   Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
   IC popup message (Loaded) 1.0.0.0
      Loaded at: 25533 ms - launch time impact: 0 ms
   Multilayer Protection (Loaded) 1.0.0.0
      Loaded at: 25535 ms - launch time impact: 0 ms
   Discover Panel (Loaded) 2503.120.0.14 - from the file "Required Folder"
      Loaded at: 28266 ms - launch time impact: 2 ms
   Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder"
   Scan time: 0 ms - entries: 31 
 
Extensions:
 
   Libraries  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\index.html”
   com.adobe.stock.panel.licensing-embedded  4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\extensions\stock-panel-licensing\index.html”
   com.adobe.capture.extension  2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\extensions\capture\capture.html”
   Export As  4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Export As  4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_87\manager.html”
 
Installed TWAIN devices: NONE

 

 

Q
qjsn_8368Author
Participating Frequently
May 19, 2025

I'm tired of all the experiments

 

Trevor.Dennis
Community Expert
Trevor.DennisCommunity Expert
Community Expert
May 19, 2025

You not getting much response here, because you have provided almost no information.  Just it's broken. Please fix it.

 

  • Was the document initially created in Illustrator or Photoshop?
  • Is it a dynamic link between Illustrator and Photoshop?  How are you switching between the two applications?
  • Is the document saved to disk, and if so, what file format?  If created in Illustrator, is a format that Photoshop can open, and vice versa?
  • What is the content? i.e. is it vector, rastor, a mix of both?
  • Are you trying to edit a single layer, or a multi layered document?

 

Have you asked the same question in the Illustrator forum?

 

Any other information that you think might be relevant.  The more you information you provide, the better your chance of a soloution.  Right now you have zero chance of people understanding what might be happening, and how to fix it.

Q
qjsn_8368Author
Participating Frequently
May 18, 2025

Willingness to respond

Q
qjsn_8368Author
Participating Frequently
May 18, 2025

Now the same problem also appears when opening PDF files on Photoshop

Q
qjsn_8368Author
Participating Frequently
May 18, 2025

 if the content is copied from Illustrator.

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
May 17, 2025

@qjsn_8368 

 

You didn't say how you put the content into Photoshop. Please give us the steps that you used.

 

Jane

 

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