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shubhamm52268949
Participant
May 8, 2025
Question

i have download new photoshop version 26.6 and still getting freeze screen while editing.

  • May 8, 2025
  • 2 replies
  • 145 views

i have download new photoshop version 26.6 and still getting freeze screen while editing as i have a pc and hp omen laptop with 4060 ryzn 7700 16GB 1tb SSD but still i dont know when i try to copy past its like freeeeeeezeee !!! only task manager help to close that ps otherwise i dont know what to do, why this is happening there is no space issue or anything as i already checked in task manager let me know if you have any way to resolve this.

2 replies

Srishti Bali
Community Manager
Community Manager
May 23, 2025

Hi @shubhamm52268949

 

Just checking in to see if the steps shared earlier helped resolve the issue, or if you're still running into any trouble. If the issue persists, I’d recommend updating to the latest version 26.7 and letting us know how it goes.

I’m here if you need any further assistance!

 

Regards,

Srishti

Ged_Traynor
Community Expert
Community Expert
May 8, 2025

@shubhamm52268949 try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html