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Participant
July 18, 2026
Question

I have Photoshop 27.8.0 which I recently installed on my MacBook. After working on a file for a while, it randomly corrupts the file.

  • July 18, 2026
  • 2 replies
  • 28 views

This is shown first when I type in a text layer and it replaces some characters with others (such as ‘ with û) or making all of the typing “dddddd.” If I close the file and reopen it, then try restarting the app, and then the computer, the file opens but causes Photoshop to respond very slowly and the text problems continue. The only way to fix this is to discard the new file and reopen an older version (and lose many changes!).

    2 replies

    MShep2Author
    Participant
    July 18, 2026

    I have heard others are having problems with Photoshop 27 and they have gone back to Photoshop 26. Is it possible to download and use 26 instead?

     

    Sameer K
    Community Manager
    Community Manager
    July 23, 2026

    Hey, @MShep2. Welcome to the Photoshop Community. I'll move your response to discussions for now. Was the document/image stored on an external drive or in a folder associated with cloud backup services? Working through a network or external drive is unpredictable & is not recommended. Head here to learn more: https://adobe.ly/3A2G2zK

     

    Please head here to troubleshoot a corrupted file: https://adobe.ly/4qYvIP1

     

    I hope this helps. Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)