I keep having to reinstall photoshop to my mac and have lost all my preferences

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This is the third time in 3 months that I have had to reinstall photoshop because it would not open. All my presets and actions are long gone. How to I keep it from happening again and can I get my presets and actions back.

I use the computer, I am not a computer person. Simple instructions please.

Thank you

App installs and updates

Conrad_C

Community Expert

If your system is regularly backed up, you can get all Photoshop settings back from any backup version before the time Photoshop had to be reinstalled.

To find out where they are, like specifically actions, presets, brushes… refer to this Adobe web page that lists their locations for both macOS and Windows.

https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html

Although it’s a long list, notice that most of them are within the same parent folder, so if for example if you’re on a Mac and you restored just the folder…

Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

…from your backup, that one folder would contain most of the Photoshop settings files.

How to I keep it from happening again

That part I’m not sure about, because it’s unusual for Photoshop to not open multiple times.

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nicmart

Inspiring

I reinstalled the full app today and all my settings were intact.

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nicmart

Inspiring

Same problem. I think my updates are not getting interrupted and corrupting the app. shouldn’t happen.I couldn’t open PS today and the icon shows the prohibited sign. When I looked at the site an update was stuck at 49%. I had to cancel it and install again. That shouldn’t happen.

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