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January 11, 2026
Question

I keep having to reinstall photoshop to my mac and have lost all my preferences

  • January 11, 2026
  • 2 replies
  • 67 views

This is the third time in 3 months that I have had to reinstall photoshop because it would not open. All my presets and actions are long gone. How to I keep it from happening again and can I get my presets and actions back. 

I use the computer, I am not a computer person. Simple instructions please.

Thank you

2 replies

Peru Bob
Community Expert
Community Expert
January 11, 2026

Do you have an app installed that automatically "cleans" your computer?

kglad
Community Expert
Community Expert
January 11, 2026

something on your computer (typically security software) is corrupting needed files.