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grega99503882
Inspiring
March 6, 2025
Answered

I'm going insane. Photoshop can't be installed

  • March 6, 2025
  • 3 replies
  • 430 views

hello everyone, I'm literally going insane with this one. I have to meet a deadline tomorrow morning and I haven't been able to work since yesterday. First I got an annoying "Could not open "file name" because of a disk error".  I tried everything in other forums and nothing worked. I uninstalled the app and tried installing it again, but now I get a "Installation failed". I've been trying for the last 3 hours to reinstall photoshop and nothing is working, the day is dying and the amount of work I have ahead of me is enourmous and add the Photoshop issue. I appreciate any type of help I can get. Funny that tomorrow I have to pay for my Creative Cloud sub.

Correct answer grega99503882

Thank you Ged, the only thing that worked was unisntalling everything. Every app and then creative cloud, deleting all the Adobe related files then reinstalling everything again and the issue was fixed. 

3 replies

Ged_Traynor
Community Expert
Community Expert
March 7, 2025

@grega99503882 well that's a pain, at least you got it sorted

grega99503882
grega99503882AuthorCorrect answer
Inspiring
March 7, 2025

Thank you Ged, the only thing that worked was unisntalling everything. Every app and then creative cloud, deleting all the Adobe related files then reinstalling everything again and the issue was fixed. 

Ged_Traynor
Community Expert
Community Expert
March 6, 2025