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Participant
September 8, 2026
Question

I mostly use the PS App, suddenly the left toolbar is gone

  • September 8, 2026
  • 4 replies
  • 20 views

Hello, I an on-the-go type, not at my desk very often. I mostly use the PS app on my iPad whenever my needs are simple. Today suddenly the left-hand toolbar is gone. Which severely limits my usage! It looks like there has been an update. Maybe that has caused this? How can I get the toolbar back?? TY

    4 replies

    jane-e
    Community Expert
    Community Expert
    September 8, 2026

    @Krystal38908904blzl 

    There are two things you can do to show the Toolbar again:

    • Window menu > Toolbar 
      All panels are available in the Window menu
    • Reset the Essentials Workspaces (or other saved workspace)
      Workspace controls are in the Window menu

    Jane

    jane-e
    Community Expert
    Community Expert
    September 8, 2026

    Huge apologies Krystal, I just caught the word “app”.

    I just tried on my iPad and the only way I can make the toolbar not show is to resize the window smaller and move it to the left so the toolbar is off the screen. Can you make sure your mobile app is full size? 

    If this doesn’t work, show a screenshot of your entire screen.

    Jane

    Participant
    September 9, 2026

    Well, now I have another problem! In trying to make a screenshot, formerly I had the setting so that I could swipe a finger from the lower left corner of the screen to get it. Now for some reason that isn’t working anymore. I miss the days of the Home button, screenshots were so simple!

    But yes, my mobile app is at full size. Nothing is hiding.

    Yay! I was able to get the finger swipe on again. So here is a screenshot of my full screen and a piece of art pinched so you can see…nothing on the left side…