Skip to main content
Participant
February 16, 2025
Question

I pay for Adobe, why do I keep getting a pop up telling me Photoshop is unlicensed?

  • February 16, 2025
  • 1 reply
  • 274 views

Hi there.

 

I used Photoshop 2024. I have been paying for Adobe and its apps for years now, and just recently I got a pop-up saying my app is unlicensed and will expire in 10 days if I do not register.

 

I am very confused since I am a paying customer. Is this a bug? Did my payments cancel? I never received a notice if so, and when I log in to Adobe Home, it shows I am a customer. Could someone please assist me?

1 reply

D Fosse
Community Expert
Community Expert
February 16, 2025

Open the CC desktop app, sign out and sign back in.