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Known Participant
Dec 15, 2014 9:53 PM UTC
Question

I receive the message: "The extension could not be loaded because it was not properly signed."

When I try to open the Library in Photoshop, I receive the message: "The extension could not be loaded because it was not properly signed." It worked last week, but now I get this message and the Library is completely empty in Illustrator. My Library has stuff in it and I can see it on my iPad Apps.

55 replies

Jumpenjax
Community Expert
Community Expert
Dec 28, 2022 4:43 PM UTC

https://youtu.be/0YuJdeIBwGM

 

Try this video.

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Lee- Graphic Designer, Print Specialist, Photographer
Stephen Marsh
Community Expert
Community Expert
Dec 27, 2022 9:42 PM UTC

Some Mac-specific notes that I had kept when this was common back in the day for plug-ins (not extensions)... Posted just in case it helps somebody.

 

Workaround for old plug-ins not created for macOS 10.15

For older plug-ins that are not notarized, customers with Admin user privileges can remove the quarantine flag by using the following Terminal.app command if the plug-in is installed in the Photoshop application plug-ins folder:

 

 

sudo xattr -r -d com.apple.quarantine /Applications/Adobe\ Photoshop\ 2019/Plug-ins/<plug-in-name>

 

 

Or, use the following command if the plug-in is installed in the shared Creative Cloud plug-ins folder:

 

 

sudo xattr -r -d com.apple.quarantine /Library/Application\ Support/Adobe/Plug-Ins/CC/<plug-in-name>

 

 

You would obviously need to change the file path and or plug-in name as required.

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Participant
Jan 22, 2022 12:29 AM UTC

thi is don in one click

make file .reg from .text and double  click and don

mean copy this down text and past text document and save .reg file 

 

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Adobe\CSXS.11]
"LogLevel"="1"
"PlayerDebugMode"="1"

 

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Participant
Apr 11, 2020 5:55 AM UTC

I found a solution for photoshop CC 2020. Close your Photoshop. Copy and Paste the following into a text file, save it as reg file (literally change the .txt in the back into .reg and save). Then double click on it to run. Open Photoshop and extension should load now.

 

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Adobe\CSXS.6]
"PlayerDebugMode"="1"
[HKEY_CURRENT_USER\Software\Adobe\CSXS.7]
"PlayerDebugMode"="1"
[HKEY_CURRENT_USER\Software\Adobe\CSXS.8]
"PlayerDebugMode"="1"
[HKEY_CURRENT_USER\Software\Adobe\CSXS.9]
"PlayerDebugMode"="1"
[HKEY_CURRENT_USER\Software\Adobe\CSXS.10]
"PlayerDebugMode"="1"

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Participant
Apr 23, 2021 4:50 PM UTC

Having the same issue but MAC. Any idea how to do this?

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Participating Frequently
Dec 27, 2022 7:32 PM UTC

If an error occurs not signed properly then open quit photoshop and open the terminal and paste this and try till it works last worked for was till 14

 

(defaults write com.adobe.CSXS.8 PlayerDebugMode 1 )

(defaults write com.adobe.CSXS.9 PlayerDebugMode 1 )

(defaults write com.adobe.CSXS.10 PlayerDebugMode 1 )

 

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Participant
Nov 14, 2017 9:15 PM UTC

This solution worked for me on photoshop cc 2018

Open Terminal, type:

defaults write com.adobe.CSXS.8 PlayerDebugMode 1 

Then press return

exit

Then press return

Good luck

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Known Participant
Mar 19, 2020 9:19 AM UTC

This solution worked for me on photoshop cc 2020 (Now with a 9 after CSXS.)

 

Open Terminal, type:

defaults write com.adobe.CSXS.9 PlayerDebugMode 1 

Then press return

exit

Then press return

 

And once again.... Good luck.

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Jun 6, 2017 3:30 PM UTC

I install the Adobe Photoshop cc 14,but when i open it ,i have the same problem.maybe it's version of china or just free ,so i can't fix the problem by using tips given by you ,but who can help?

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javithm59842254
Participant
Mar 27, 2017 6:30 AM UTC

Simple Copy paste the Folder into "C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\"

if folder CEP and extension not found create one

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Premiopolis
Inspiring
Dec 2, 2016 1:13 AM UTC

I'm on Mac OS 10.11.16 using Adobe Photoshop 2017, having the same problem.

Tried a number of the above solutions

     - Deleting prefs using Command-Option-Shift on launch

     - Preferences > Enable Generator / Allow Extensions to Connect To the Internet / Load Extension Panels

     - Tested using one of Davide Barranca's extensions from GitHub - undavide/PS-Panels-Boilerplate: Boilerplate code and examples for Adobe Photoshop CC (and following) HTML Panel…​

Getting the same error in all cases.

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Known Participant
Jul 12, 2016 4:54 AM UTC

win - HKEY_CURRENT_USER/Software/Adobe/CSXS.7

add String PlayerDebugMode=1

mac Terminal

defaults write com.adobe.CSXS.7 PlayerDebugMode 1

exit

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Participant
Jan 7, 2017 11:45 PM UTC

WORK GREAT .

In beauty retouch Academy Panel 3.1 in photoshop cc 2017. TNX 

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SG...
Adobe Employee
Adobe Employee
Jan 10, 2017 8:58 PM UTC

Hi,

A quick note to mention that the workaround employed,  changing the reg key or .plist value of PlayerDebugMode to 1, is introducing a security vulnerability to your system. The warning message is there to warn that an extension on your system is not properly signed and might be insecure.

To set it back to a secure state, change the '1' value to '0'. If you get the message again, you'll want to try and find the extension that is trying to load and remove it from your system, and ask the publisher of that extension for a properly signed extension.

regards,

steve

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Participant
Jul 3, 2016 5:24 AM UTC

Guys Just change CSXS.6 to CSXS.7

This solution worked for me on photoshop cc 2015.5

Open Terminal, type:

defaults write com.adobe.CSXS.7 PlayerDebugMode 1 

Then press return

Good luck

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samuell85803010
Participant
Aug 2, 2016 9:22 PM UTC

What is terminal? Command prompt?

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