I suddenly cannot use shift or control in order to select multiple layer nor can i use shift in order to rotate my canvas in a way that snaps to the nearest straight angle.

Forum|Forum|1 month ago
March 3, 2026
1 reply
87 views

Shift and control still allow me to save(ctrl+shift+s) or select my entire screen(ctrl+a) but its just layers and rotating to my current knowledge. I have already restarted my computer, redownloaded photoshop, and its an issue both with stylus and trackpad.

AxelMatt

Community Expert

Try to reset the Photoshop preferences. This will often helps..

https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually

Remember to back up your settings before doing the preference reset: https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

Youngsoo32002173idm1Author

Participant

i had already tried to reset them by doing the ctrl+shift+alt on start up, but i did just try this with reset preferences on quit and that changed nothing about my situation.

AxelMatt

Community Expert

I’ve tested this and can’t reproduce this issue on my machine.

Please give us more informations about your system. The appropriate infos can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

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