I suddenly cannot use shift or control in order to select multiple layer nor can i use shift in order to rotate my canvas in a way that snaps to the nearest straight angle.

Forum|Forum|3 months ago
March 3, 2026
2 replies
146 views

Shift and control still allow me to save(ctrl+shift+s) or select my entire screen(ctrl+a) but its just layers and rotating to my current knowledge. I have already restarted my computer, redownloaded photoshop, and its an issue both with stylus and trackpad.

PSUser

Participant

I have the exact same issue. This is a recent Adobe Photoshop Issue. Did not notice this last year. The only workaround I found for this is to run Photoshop as an administrator.

So, it is clear that layer panel clearly does not recognize that shift or CTL/CMD inputs from keyboard when Photoshop is NOT running as administrator. Please issue a fix for this.

nik.m

Community Manager

Hi @PSUser , thanks for reaching out!

Please go to the Help menu in Photoshop, then System Info, and copy the text. You can share the info with us by either pasting it as a reply here or in a text file and sharing the file with us.

Thanks,

Nikunj

A

AxelMatt

Community Expert

Try to reset the Photoshop preferences. This will often helps..

https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually

Remember to back up your settings before doing the preference reset: https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

Youngsoo32002173idm1Author

Participant

i had already tried to reset them by doing the ctrl+shift+alt on start up, but i did just try this with reset preferences on quit and that changed nothing about my situation.

A

AxelMatt

Community Expert

I’ve tested this and can’t reproduce this issue on my machine.

Please give us more informations about your system. The appropriate infos can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

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