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Participant
July 22, 2024
Question

i updated my mac to catalina from mojave ,after updated photoshop ,but now some files not opening

  • July 22, 2024
  • 1 reply
  • 87 views

i updated my mac to catalina from mojave ,after updated photoshop ,but now some files not opening

image files are opening but text included files not opening,its shows ( not complete your request due to a program error),please help me

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1 reply

Jeff Arola
Community Expert
Community Expert
July 22, 2024

What version of Photoshop do you have?

 

Perhaps a Photoshop preferences reset will solve the issue:

https://helpx.adobe.com/photoshop/using/preferences.html