I want to change my payment method but

Forum|Forum|7 years ago
May 10, 2018
2 replies
454 views

when I log in according to Adobe I have no plans or products. Yet, the debit my account every month. This is probably not the correct place to ask this question but this is where I was sent when I clicked on "contact." Don't they have email or an 800 number?

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Correct answer PECourtejoie

Hello! Did you try this page? Change or update your credit card and billing information in your Adobe ID account

There is also @adobecare on Twitter

Derek Cross

Community Expert

Launch Photoshop and (under Help on a Mac, not sure where on a PC) locate Manage My Account. There you'll be able to log-in and that will take you to a page where you can Edit Your Payment Details, and more.

PECourtejoie

Correct answer

Community Expert

Hello! Did you try this page? Change or update your credit card and billing information in your Adobe ID account

There is also @adobecare on Twitter

K

karens20097461Author

Participant

Thanks but that just takes me to the page I was on before where I have no plans or products. I may be missing something but I have clicked on every link on there.

K

karens20097461Author

Participant

I managed to contact chat and it's straightened out now. Thanks for the quick response.

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