ICC profile not working

@louise369613435kig are using Photoshop Manages Color in the print dailog - to select the profile and instruct Photoshop to use it? 

A screenshot of thePhotoshop print dailog would help us 

I hope this helps

neil barstow colourmanagement - adobe forum volunteer,

colourmanagement consultant & co-author of 'getting colour right'

See my free articles on colourmanagement online

Help others by clicking "Correct Answer" if the question is answered.

Found the answer elsewhere? Share it here. "Upvote" is for useful posts

I hope this helps

neil barstow colourmanagement - adobe forum volunteer,

colourmanagement consultant & co-author of 'getting colour right'

See my free articles on colourmanagement online

Help others by clicking "Correct Answer" if the question is answered.

Found the answer elsewhere? Share it here. "Upvote" is for useful posts

Can you show a screenshot of your Photoshop Print dialog? Does it appear in the list of available profiles there?

A profile, if it's correct and valid, isn't supposed to change colors. That's the whole point of the profile, to maintain color consistency. Any change you see is because of gamut clipping if any.

(The profile is only applicable if you set "Photoshop manages colors". With "Printer manages color", it doesn't apply and it's moot.)

How exactly do you assign this color profile to the printer? Where exactly do the colors not change - in the Photoshop window or as a result of printing?

Can you attach a screenshot? 

If you doubt the contents of the profile file, you can also post a link to download it.