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Participant
May 29, 2024
Question

Image colours not accurate, they turns correct when i move the main window

  • May 29, 2024
  • 3 replies
  • 315 views

I have this problem when i open a file in Photoshop.

The image colours seems not correct, but if i move slightly the entire window the colours turn back to the right profile. It doesn't happens with Illustrator or any others software i use.

I use a 32" BENQ Monitor (Model PD3205U), MacOS Sonoma 14.0

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3 replies

D Fosse
Community Expert
Community Expert
May 30, 2024

This is obviously the Mac not loading the monitor profile correctly. The most likely reason for that is a marginal profile not written to strict icc specifications.

 

BenQ has a long history of bugs and problems in their calibration software.

 

The first thing to try is to rerun the profiling, and make sure the software is set to make version 2 and matrix-based profiles. Version 4 and/or LUT-based profiles are more complex and always more risky. It should work, it just doesn't always.

NB, colourmanagement
Community Expert
Community Expert
May 30, 2024

@D Fosse "BenQ has a long history of bugs and problems in their calibration software."

 

I have to agree there, such a shame isn't it. Apparently the panels themselves are OK

Many users have found the Palletmaster software, basically, unusable .

 

basICColor display software has solved this for users I've helped out, but, of course, it doesn't address the inbuilt hardware calibration LUT making first calibration take a bit longer.

 

 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
Help others by clicking "Correct Answer" if the question is answered.
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NB, colourmanagement
Community Expert
Community Expert
May 30, 2024

@cristianos14823478 that’s strange, I wonder if the display system ICC profile could be implicated? 

How are you calibrating and profiling your screen?

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
Help others by clicking "Correct Answer" if the question is answered.
Found the answer elsewhere? Share it here. "Upvote" is for useful posts.