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foxymulder
Participant
February 28, 2018
Answered

Images dragged into or moved within photoshop glitch

  • February 28, 2018
  • 2 replies
  • 5090 views

See screenshots attached. I have uninstalled and re-installed, my Mac is up to date, all Adobe programs are up to date.
When I move an asset within my composition, it glitches. When I drop in an image, it glitches. I am able to move assets already within comp by clicking the move tool ONLY. I'm only able to insert new images by opening up the image within mac's preview, selecting, then copy and pasting in. It's not an issue with the images--- EVERY image does this save for a few random ones that'll work every now and then. My coworkers have no issue using the same files and images.


I'm at a complete loss here, but this is making my job (graphic designer) extremely difficult. Plz help.

    This topic has been closed for replies.
    Correct answer Mohit Goyal

    Hi foxymulder,

    This problem should be fixed after the Photoshop 19.1.2 update. You can install this update via Creative Cloud desktop app.

    Also, you can refer the list of the fixed issues after the Photoshop 19.1.2 update, here: Fixed issues in Adobe Photoshop CC

    Regards,

    Mohit

    2 replies

    T
    tanner_dalton
    Participant
    July 9, 2018

    Does anyone know how to make this happen?? I have had it happen before & exploited it for a project, but once it was fixed, I couldn’t make it happen again

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    July 16, 2018

    Hi tannerdalton,

    We're really sorry for the trouble. Could you please let us know the exact version of Photoshop you are using now? The above issue got fixed in Photoshop 19.1.2 update release.

    Thanks.

    Mohit

    J
    joshs1
    Participant
    April 27, 2020

    Hi, I have a very similar case where I'm trying to expliot the problem for a project but again, it no longer seems to happen. And so I tried to re-downloaded previous versions of before it was fixed and it still doesn't seem to be working. 

    Do you think you could help, thanks 

    A
    Anonymous
    February 28, 2018

    Hi are these PNG images, if so uncheck these options as a temp fix, restart Photoshop, hopefully Adobe will have a fix soon

    More info

    Photoshop CC 19.1: PNG Images Opens with Distortion | Photoshop Family Customer Community

    F
    foxymulderAuthor
    Participant
    February 28, 2018

    YES! Thank you so much, Ged! That worked. I hadn't noticed the fact that all the files were .pngs.

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity ManagerCorrect answer
    Community Manager
    March 14, 2018

    Hi foxymulder,

    This problem should be fixed after the Photoshop 19.1.2 update. You can install this update via Creative Cloud desktop app.

    Also, you can refer the list of the fixed issues after the Photoshop 19.1.2 update, here: Fixed issues in Adobe Photoshop CC

    Regards,

    Mohit

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