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riswest
Participant
January 12, 2025
Question

Images won't load

  • January 12, 2025
  • 2 replies
  • 185 views

Haven't used Bridge in a while. Open it and it just spins for hour and not loading any files from my desktop, external drive or anything

2 replies

A
Community Manager
AlekeCommunity Manager
Community Manager
January 17, 2025

Hey @riswest! Could you share more info? What version of Bridge are you using? Do the files eventually load, or do they never load? Also, what's your operating system?

Thanks! Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
L
lonzo237573575bab
Participant
January 17, 2025
quote

Hey @riswest! Could you share more info? What version of Bridge are you using? Do the files eventually load, or do they never load? Also, what's your operating system?

Thanks! Alek


By @Aleke


We also want to know about that..

L
LAMY2017
Legend
January 12, 2025

It could depend on your version of MacOS and Bridge; and if your system meets requirements. You might start here, riswest:

Troubleshoot Bridge for freezes and performance issues

 

I'd start with step 10, then Step 2, then if those don't work, start at the top.

"10. Make sure that Bridge is not set to open a folder that resides on a disconnected network on startup.

Bridge may not start if the folder that it is set to open to on startup resides on a network that has been disconnected. If Bridge is not starting, and you suspect that a disconnected network drive is the problem, reset the Bridge preferences upon startup to get Bridge to start. Bridge will open to the desktop after the preferences have been reset. See Solution 2 above for instructions on resetting Bridge preferences."

Larry
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