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Participant
August 30, 2016
解決済み

Images won't open/can't see open images in Photoshop CC

  • August 30, 2016
  • 返信数 3.
  • 31660 ビュー

I don't understand what's wrong with my Photoshop CC application. I have tried opening .NEF files, .jpg files, and a photo uploaded from my cell phone, and each time I can see the title of the photo appear as if it's open, but the window remains blacked out. But the thing is, it was working just fine yesterday. I feel like I just recently launched the latest application update, like within the last couple of weeks, and I'm not getting any error messages popping up, so I don't understand what's going on, and it's very frustrating when I'm trying to use the application to edit a photo I'm posting online for business purposes.

    このトピックへの返信は締め切られました。
    解決に役立った回答 c.pfaffenbichler

    Does turning off »Use Graphics Processor« in the Performance Preferences and restarting Photoshop have any bearing on the issue?

    返信数 3

    Participant
    December 28, 2020

    Still facing the same problem. 

    Participant
    November 23, 2017

    Ahh, thank u very much!

    J

    c.pfaffenbichler
    Community Expert
    Community Expert
    August 30, 2016

    Does turning off »Use Graphics Processor« in the Performance Preferences and restarting Photoshop have any bearing on the issue?

    Participant
    February 24, 2017

    this seems to work for me! Thank you

    c.pfaffenbichler
    Community Expert
    Community Expert
    February 24, 2017

    Unfortunately that is not a proper solution as it invalidates GPU dependent features (like the Rotate View Tool for example) but it indicates problems with the GPU driver or the OS.